Domain Help

brandy3038

I have two smugmug sites. The first smugmug site was a pro account and I had my domain name pointed to the account. After several years I decided to change my account to the basic account and was not able to use the domain name. I went to another service and recently decided that I did not like them so I returned to smugmug and opened a new account as a pro user and keep the other account basic so I would not loose my pictures. I have spent several days building the new site with the new templates you have and love it but the only problem is when I try to enter my domain name in the account settings it tells me another smugmug user is using that host name. The other user is me so I went to the old account and the domain name is not on that page. The domain name is www.specialmomentscaptured.com.

my basic smugmug is brandyaubreyholland.smugmug.com
my new pro acct is brandyhollandphotography.smugmug.com ( I want my domain name to point to this website)

I don't know if anyone can help but I would greatly appreciate it.

thanks
Brandy:dunno

thenickdude

Contact the help desk, they should be able to fix that up for you:

http://help.smugmug.com/customer/portal/emails/new

annnna8888

Hi Brandy, email us at help (at) smugmug.com and we will get this fixed for you right away.

Ana
SmugMug Support Hero