What has happened to my logged in tool bar?

brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
edited November 15, 2013 in SmugMug Support
I get home and it's now left justified and the tab that had my name on it (that I used to log out) is gone?:scratch:dunno

Edit that: the name is gone but replaced my my bio image... How the heck was I supposed to know what that was?

Comments

  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited November 14, 2013
    Due to customer feedback and user tests we have made a toolbar change that just went live within the past hour :).
    Zac Williams
    Support Hero
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited November 14, 2013
    zacHer0 wrote: »
    Due to customer feedback and user tests we have made a toolbar change that just went live within the past hour :).

    I know it's been said before but you all need to give folks a heads up before we all go off the deep end thinking we goofed something on our end.

    Not that I don't believe you, but with all the other issues, I never heard griping about the placement of the tools.ne_nau.gif

    And as for my name being replaced my the bio pic???? Idiocy. I had no idea what that was for, nor do I like it.
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited November 14, 2013
    zacHer0 wrote: »
    Due to customer feedback and user tests we have made a toolbar change that just went live within the past hour :).

    What the *^^$%$£ ?

    There are so many things that don't work right (yeah, look at the customer feedback stacked to the rafters in these forums), and you guys are busy playing with stuff that ain't broke?

    Jeez, this beggars belief.

    I'm beginning to think that SM don't have the will or the tech know-how to fix the busted stuff, so they're throwing up a smokescreen of minor tinkerings and apps in the hope that we'll not notice.
    Yippee ki-yay, footer-muckers!
  • AdamNPAdamNP Registered Users Posts: 178 Major grins
    edited November 14, 2013
    This is absolutely bizarre.

    I mean... it looks nice and all, and it works fine. But, wouldn't this be about #1389724289472 on the list of things to do?
  • phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited November 15, 2013
    beardedgit wrote: »
    There are so many things that don't work right (yeah, look at the customer feedback stacked to the rafters in these forums), and you guys are busy playing with stuff that ain't broke?

    thumb.gif
  • JtringJtring Registered Users Posts: 678 Major grins
    edited November 15, 2013
    I have to agree. I really *like* what SmugMug has done with the new design, even with its rough edges. I respect the Heroes and have gotten fine support. But organizational decision-making that goes for trivial cosmetic noodling with even simple things outstanding -- and, yes, some not-so-simple ones too -- just makes SmugMug look clueless.

    (If you'd like a reminder of something simple work on, how about a delete capability for quick settings?)

    Jim Ringland
    jtringl.smugmug.com
    Jim Ringland . . . . . jtringl.smugmug.com
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited November 15, 2013
    Hours later I'm still trying to get my head around how this change conflicts with the other main bug-fix request concerning the profile pic - http://dgrin.com/showthread.php?t=238002 and http://www.dgrin.com/showthread.php?t=239918 - where folk want to display their profile pic in "portrait" format in the Contact Form (as per the default Moustache Man pic) instead of the barmy 1:1 crop that SM imposes for any image other than the default, and where folk are having to resort to CSS hacks to counter said bug.

    I mean, really, who's going to be able to choose a pic that looks good both at 154px by 370px in the CF and at 1:1 in the SM header? If the 154px by 370px profile pic is, say, a full-length body-shot, the crop for the header would be just a belly! eek7.gif

    This is, of course, assuming that SM actually get around to fixing the problem with the profile pic in the CF. They've now made any such fix just that little bit harder.

    FWIW, here's how it looks on mine:

    CFvHeader-O.jpg
    Yippee ki-yay, footer-muckers!
  • thenickdudethenickdude Registered Users Posts: 1,302 Major grins
    edited November 15, 2013
    Jtring wrote: »
    But organizational decision-making that goes for trivial cosmetic noodling with even simple things outstanding -- and, yes, some not-so-simple ones too -- just makes SmugMug look clueless.

    I imagine that this change was due to a large volume of help desk questions asking about how to create a page/gallery/folder. Those options have now been brought out into their own top-level "create" menu, where previously they were hidden fairly counter-intuitively under "organize". Helping solve frustrations with getting started building a SmugMug site is anything but "trivial cosmetic noodling".
    beardedgit wrote: »
    I mean, really, who's going to be able to choose a pic that looks good both at 154px by 370px in the CF and at 1:1 in the SM header? If the 154px by 370px profile pic is, say, a full-length body-shot, the crop for the header would be just a belly! eek7.gif

    Does it matter how your profile picture displays in the header? It's not visible to customers, so it hardly matters if you end up "seeing your own belly". The profile pic is the replacement for the username of the currently logged-on user, so it's not going to show anything for customers.
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited November 15, 2013
    Lamah wrote: »
    Does it matter how your profile picture displays in the header? It's not visible to customers, so it hardly matters if you end up "seeing your own belly". The profile pic is the replacement for the username of the currently logged-on user, so it's not going to show anything for customers.
    You ain't seen my belly!

    rolleyes1.gifmwink.gifrolleyes1.gifrolleyes1.gifmwink.gifrolleyes1.gifrolleyes1.gifmwink.gifeek7.gif
    Yippee ki-yay, footer-muckers!
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited November 15, 2013
    Lamah wrote: »
    I imagine that this change was due to a large volume of help desk questions asking about how to create a page/gallery/folder. Those options have now been brought out into their own top-level "create" menu, where previously they were hidden fairly counter-intuitively under "organize". Helping solve frustrations with getting started building a SmugMug site is anything but "trivial cosmetic noodling".
    They could have done the "Create" menu change without pratting about with the profile name/pic substitution. It's the usual "fix one thing and bugger-up another" mentality. Has nobody at SM ever heard of Gravatars?
    Yippee ki-yay, footer-muckers!
  • thenickdudethenickdude Registered Users Posts: 1,302 Major grins
    edited November 15, 2013
    beardedgit wrote: »
    They could have done the "Create" menu change without pratting about with the profile name/pic substitution.

    They don't want to make several changes to the header bar spaced out over weeks, and have people have to reexamine the bar several times to work out how to use it. It's best to combine all the tweaks you have planned at once.
    It's the usual "fix one thing and bugger-up another" mentality. Has nobody at SM ever heard of Gravatars?

    After all the complaining about requiring accounts for commenting in galleries, I doubt SmugMug would be interested in sending people to create an account on yet another third-party site in order to get an avatar here at SM.
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited November 15, 2013
    Lamah wrote: »
    They don't want to make several changes to the header bar spaced out over weeks, and have people have to reexamine the bar several times to work out how to use it. It's best to combine all the tweaks you have planned at once.
    Yeah, I agree, but you can't deny that we now have TWO places where there are unwieldy SM-imposed 1:1 crops. That's not so much a "tweak", it's a doubling of the visual carnage.

    And really, being "spaced out over weeks" probably wasn't a good mindset for the folks that laboured to produce this change :D:D:D

    Lamah wrote: »
    After all the complaining about requiring accounts for commenting in galleries, I doubt SmugMug would be interested in sending people to create an account on yet another third-party site in order to get an avatar here at SM.
    Again, I agree with what you say.

    Maybe it would have been better to let the account-holder decide? Have a choice between profile pic or account-holder name?

    Mind you, there is a bit of a silver lining to this cloud - at least I see no unwanted "tooltip" popping up when I mouseover the errant image in the header.

    Sorry about the late edit!
    Yippee ki-yay, footer-muckers!
  • thenickdudethenickdude Registered Users Posts: 1,302 Major grins
    edited November 15, 2013
    beardedgit wrote: »
    Maybe it would have been better to let the account-holder decide? Have a choice between profile pic or account-holder name?

    That'd double the code they need to support and test for no actual benefit; it's not even an interface that's visible to customers. Every time you can avoid adding an option for something, you make the system easier to learn and easier to support (in your training resources, you can avoid having to write 'click on your name at the top right, or click on your profile picture at the top right, then click "account settings"').
    Mind you, there is a bit of a silver lining to this cloud - at least I see no unwanted "tooltip" popping up when I mouseover the errant image in the header.

    Hah! Don't say that too loudly or they might add it in for us!
  • Darter02Darter02 Registered Users Posts: 947 Major grins
    edited November 15, 2013
    Lamah wrote: »
    Does it matter how your profile picture displays in the header? It's not visible to customers, so it hardly matters if you end up "seeing your own belly". The profile pic is the replacement for the username of the currently logged-on user, so it's not going to show anything for customers.

    Exactly. Better said than the way I was going to respond. Now, I'm going to go have a coffee because what I wanted to write would have been really harsh and unfriendly...
  • silverstreakssilverstreaks Registered Users Posts: 28 Big grins
    edited November 15, 2013
    In the very week that I drew up the courage to move over to the new Smugmug --- Phew !!! am I pleased I logged into DGrin today as I spent a good while last evening trying to figure out what I had done to end up with different Logged in Tool Bar and this thread explains why. I'm with the rest on here who felt the original was fine and did not need changing.

    It took me a while to move over to the new version spending much of my time trying to mirror the format and look of my lagacy site. To be honest there are aspects of the old version especially on what one can do with the content of Galleries which so far do not appear in the new. Unless of course Im missing something.

    I feel a new thread coming on.
    Regard
    Bob
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited November 15, 2013
    Lamah wrote: »
    ...it's not even an interface that's visible to customers.
    Correct me if I'm wrong here, and you might think that I'm splitting hairs, but showing the SM header is optional. Not all folk have it turned off in Customize > Customize Site > Settings > Design Settings. If I'm logged in and I visit a site that has the SM Header set to ON, the profile pic does show.

    Like I said, I'm fine with the "Create" changes, that was a great idea (but still flawed - see http://dgrin.com/showpost.php?p=1925236&postcount=6). I'd even be OK with using a pic instead of the username if it didn't default to the same pic as is used in the CF.
    Yippee ki-yay, footer-muckers!
  • pekrpekr Registered Users Posts: 54 Big grins
    edited November 15, 2013
    Darter02 wrote: »
    Exactly. Better said than the way I was going to respond. Now, I'm going to go have a coffee because what I wanted to write would have been really harsh and unfriendly...

    But you are unfriendly anyway, with attitude like that. Well, screw the image (which is useless anyway, as it's smaller than the tip of the needle), but who's the genius behind the left alignment of the rest of the menu?!

    Those using FullHD monitors need to go to the left for the Upload, Create, Organize, Customize, but - if you want to do some account related settings, you have to go to the right in the interface. This really feels a bit disorganised to say the least ....
  • JtringJtring Registered Users Posts: 678 Major grins
    edited November 15, 2013
    Lamah wrote: »
    I imagine that this change was due to a large volume of help desk questions asking about how to create a page/gallery/folder. Those options have now been brought out into their own top-level "create" menu, where previously they were hidden fairly counter-intuitively under "organize". Helping solve frustrations with getting started building a SmugMug site is anything but "trivial cosmetic noodling". ...

    Well, OK, I went overboard. But why is the logic behind the change, which does more than just add the +Create menu item, coming from you rather than somebody at SmugMug?

    Jim Ringland
    Jim Ringland . . . . . jtringl.smugmug.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 15, 2013
    Jtring wrote: »
    Well, OK, I went overboard. But why is the logic behind the change, which does more than just add the +Create menu item, coming from you rather than somebody at SmugMug?

    Jim Ringland
    Because his answer is a good one. Why replicate?
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited November 15, 2013
    Andy wrote: »
    Because his answer is a good one. Why replicate?

    Hey Andy, nice the hear from you...
    The problem is Andy that SM does not answer the questions directly so folks are getting frustrated... like you of all people would understand...
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 15, 2013
    Hey Andy, nice the hear from you...
    The problem is Andy that SM does not answer the questions directly so folks are getting frustrated... like you of all people would understand...

    No no, my point is, Lamah gave a good answer. SmugMug can't possibly answer every thread made on Dgrin.
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