Selecting slideshow within gallery not working

waldhaus1waldhaus1 Registered Users Posts: 32 Big grins
edited November 24, 2013 in SmugMug Support
In 'New Smugmug' I have most of my galleries in journal. When I hit the slideshow button the first image in the gallery comes u, and then nothing else. Is there something that needs to be done to bring that function back. Is there a help page I can go to?
Waldhaus

Comments

  • waldhaus1waldhaus1 Registered Users Posts: 32 Big grins
    edited November 17, 2013
    I have now found it is a Macintosh/Safari problem.
    If I am in Safari when I start the slide show it freezes on the first image.
    If I put Safari into full screen first then run slide show it runs.
    If I run from either chrome or fire fox slide show puts the browser into full screen and I am asked if that is OK. If I respond yes the slideshow runs.
    This must be an OsX 10.9 Mavericks thing.
    Waldhaus
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited November 20, 2013
    Hi Waldhaus,
    Thanks for sharing the details of what you've found. I've passed your details on to our QA team for further investigation.
    Sebastian
    SmugMug Support Hero
  • jpmac55jpmac55 Registered Users Posts: 24 Big grins
    edited November 24, 2013
    Similar problem for me, first photo then it stops. Not much of a slideshow. Not just journal but other options as well. At one point I did get it to work but the photos were randomly shown. I would hate that. Another slideshow problem?

    I also own a Macbook Pro but cannot beleive or hope that has anything to do with these slideshow issues.
    John
  • jpmac55jpmac55 Registered Users Posts: 24 Big grins
    edited November 24, 2013
    Is there a work around this issue? Is there a setting that allows slideshows?
    John
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