Domain Help

bsmith77

After "unveiling" my new website, my galleries no longer have custom urls. Only www.brittseye.com shows, so I can't send links to clients.

Advice?!

denisegoldberg

I see full URLs when I open your galleries. For example: http://www.brittseye.com/Dance/La-Keysta.

You can also grab the URLs from Share... Get a link if you don't want to grab them from the browser address.

--- Denise

bsmith77

Okay, thank you!

thenickdude

Are you using Internet Explorer? I've seen some weirdness reported with Internet Explorer and custom domain names. Try using a different browser like Google Chrome.

rainforest1155

Actually, there's an issue with your domain set up. If you access your domain without the www, it uses masked / frame forwarding to connect to your SmugMug site and that's why your browser address bar never changes. For your domain to work without the www, disabled that forwarding at your domain host and instead set up the A record as shown in the DIY section here.
If you're having trouble with that, contact our HelpDesk for further assistance.