Branded Logo for Thank you print issue

3inNYC3inNYC Registered Users Posts: 27 Big grins
edited November 20, 2013 in SmugMug Support
I managed to get the "Shopping Cart" and the "Sticker" figured out for my branding, but I can' seem to get the "Thank You print" to upload. I'd like to just use a photo from the "portfolio" gallery and then apply text in Photoshop. I've tried several times to create the correct sized image in Photoshop but whenever I upload it I get an error that my dimensions are incorrect. What am I missing?

Thanks
Kelly Fitzgerald
http://3innyc.smugmug.com/
John Fitzgerald - the photographer
Kelly Fitzgerald - the webmaster

http://3innyc.smugmug.com/

Comments

  • LindyLindy Registered Users Posts: 202 Major grins
    edited November 19, 2013
    Hi 3inNYC,

    The image you upload must be a 3:2 aspect ratio jpg, and must be 1200 x 800 or larger. Check to be sure you have all of those in place, and try your upload again.

    If you still have trouble, email us and we'll be happy to take a look. Be sure you send the image if you need to contact us.

    Lindy
    SmugMug Support Hero
    http://help.smugmug.com/
  • 3inNYC3inNYC Registered Users Posts: 27 Big grins
    edited November 20, 2013
    Thanks Lindy,

    I finally figured it out - operator error on my part - I know just enough to be dangerous in Photoshop but not enough to be efficient :)
    John Fitzgerald - the photographer
    Kelly Fitzgerald - the webmaster

    http://3innyc.smugmug.com/
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