Branding Image Won't Upload

B643B643 Registered Users Posts: 134 Major grins
edited November 21, 2013 in SmugMug Support
I have an image I want to use as a branding image in my Pro account. I took the image and using photoshop converted it into a 210 x 169 PNG image. Had to use 210 x 169 to keep proportions equal. When I upload I receive the following message "Incompatible ratio/dimensions (see Requirements)"
If I make the image 210 x 140 the image is distorted.
www.crookedriverimages.com

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited November 21, 2013
    You can only use images that are exactly 210 x 140 pixel. To prevent distortion, use the crop tool to recrop your image to the exact specs.
    Sebastian
    SmugMug Support Hero
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