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Strange bug with smart gallery settings

OjaOja Registered Users Posts: 76 Big grins
edited July 17, 2014 in Bug Reporting
I updated to the new smugmug the day it came out and have been happy with despite a few hiccups. Today I was setting up new smart gallery settings to fill a gallery with images from another gallery. Strangely, the popup in the smart gallery settings dialog seems to list the galleries from before I switched (which is months ago!). I am trying to add to the gallery http://lagemaatphoto.smugmug.com/Nature/Seasons/Winter images from the (also smart) gallery http://lagemaatphoto.smugmug.com/Nature/Seasons/Winter-2012/n-pmdhG which gathers images specifically shot in the right date range but without me tagging them (that sometimes happens ;-) ) but whenever I try to setup the smart gallery, I see.
i-Cpwxp8r-X3.jpg
The galleries are missing. I also see a smug preview category that turns out to have my 2009-2012 gallery in there. So I can select the gallery there, but this is silly. Why doesn't the dialog reflect the correct structure? I gave up on the old smugmug a long time ago, way before I created all the galleries in the "Smug preview" folder, why is it still there?
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    WendeeWendee Registered Users Posts: 171 Major grins
    edited November 23, 2013
    Sorry for the inconvenience! This is something we're working on and we hope to have it resolved as quickly as possible. :)

    Thank you for your patience, we do appreciate it.

    If you need anything else, please let us know.

    Wendee
    SmugMug Support Hero
    http://help.smugmug.com/
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    OjaOja Registered Users Posts: 76 Big grins
    edited November 23, 2013
    Wendee wrote: »
    Sorry for the inconvenience! This is something we're working on and we hope to have it resolved as quickly as possible. :)

    Thank you for your patience, we do appreciate it.

    If you need anything else, please let us know.

    Wendee
    SmugMug Support Hero
    http://help.smugmug.com/

    Thanks Wendee! Good to know it is being worked on.
    Web - Blog
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited November 23, 2013
    Worked on like all the other bugs and broken "features", hold your breath. Seems like they took the year off.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    leturnerleturner Registered Users Posts: 6 Big grins
    edited January 20, 2014
    Wendee wrote: »
    Sorry for the inconvenience! This is something we're working on and we hope to have it resolved as quickly as possible. :)

    Thank you for your patience, we do appreciate it.

    If you need anything else, please let us know.

    Wendee
    SmugMug Support Hero
    http://help.smugmug.com/

    Hi Wendee,

    Has there been any progress on this bug?

    I've posted a few times on another thread on the same topic, if it helps anything:
    REALLY would be helpful to know anything on if/when this bug might get squashed.

    Thanks,

    Lyle
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    leturnerleturner Registered Users Posts: 6 Big grins
    edited July 17, 2014
    Bump.

    Has there been any change in status on this bug with smart folders?

    It's getting nearly impossible to continue using smart galleries when all new folders and galleries just collapse into a flat list for selection.
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    sarasphotossarasphotos Registered Users Posts: 3,831 Major grins
    edited July 17, 2014
    +1

    This has been bugging me as well since day one.

    Cheers, Sara
    Sara's Photos | Recent Additions

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