Facebook share not working

daylightimagesdaylightimages Registered Users Posts: 130 Major grins
edited December 9, 2013 in SmugMug Support
I've been trying to post to Facebook from both the Share To Facebook button and directly copying the URL to Facebook. Either way there is no thumbnail coming over to Facebook. I've tried it on Firefox and Safari on a laptop and Safari on an iPad.

It doesn't appear to be a Facebook issue as I'm getting proper thumbnails for other stuff I post.

Anyone else seeing this? Thanks.
Steve Barry
The Railroad Photographer
www.railroadphotographer.com

Comments

  • JohnHeroJohnHero Registered Users Posts: 110 Major grins
    edited December 9, 2013
    Hi Steve,

    We were experiencing some image load issues a little earlier today that could have caused this to happen.

    Can I have you try and clear your web browser's cache and cookies, quit your web browser, relaunch and try again.

    If you need anything else, please email us by going to help.smugmug.com and clicking the "Email Us" link.

    John
    SmugMug Support Hero
    John
    SmugMug Support Hero
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