Search results galleries

papipoissonpapipoisson Registered Users Posts: 43 Big grins
edited December 10, 2013 in SmugMug Support
I am sure that this has been discussed on the forum, but had not found the posts yet.
And this is not related to the keywords bugs that are discussed on other threads (though I wait for fixes, like many people there).

I have a page with a search box and a keywords box under it.

A. Searching with the search box returns something like "collage landscape". Hovering on a resulting thumbnail shows the gallery where it comes from. Clicking on the picture goes to the right gallery. Good.

B. Clicking on a keyword goes to a basic smugmug galery (with the theme I choose for galeries in my set up). Unfortunately the "From nn galery" line no more shows up under the selected picture, so it is impossible to go to the right galery with that process.

So:
1. Are thoose results correct or did I missed something? Is there a way to get the same result apearance for both search process?
2. Will the "From nn galery" line come back one day?

Thanks for any advice or information!

Jérôme.

Comments

  • TeachTeach Registered Users Posts: 321 Major grins
    edited December 10, 2013
    Jérôme,

    Can you please e-mail us at help@smugmug.com with more details such as the keyword you are using to search so we can try replicating your steps please? Any screenshots you can send in your e-mail would be helpful to.
    Heather
    SmugMug Support Hero
  • papipoissonpapipoisson Registered Users Posts: 43 Big grins
    edited December 10, 2013
    I'll do that in a minute!
    Thanks

    Jerome
  • pilotdavepilotdave Registered Users Posts: 785 Major grins
    edited December 10, 2013
    Teach wrote: »
    Jérôme,

    Can you please e-mail us at help@smugmug.com with more details such as the keyword you are using to search so we can try replicating your steps please? Any screenshots you can send in your e-mail would be helpful to.

    He asked generic questions. Why won't smugmug answer them right here? Why make him go to all the trouble of asking again with examples and screenshots when his question pertains to basic design and bug fixes that affect all smugmug sites?

    I could even answer those questions.

    1. That is normal and there is no way to get the search and keyword results to look the same.

    2. It's on the radar. Whatever that means.

    Dave
  • papipoissonpapipoisson Registered Users Posts: 43 Big grins
    edited December 10, 2013
    Thanks Dave for your answer.

    For your information, I asked, in my mail to the help desk, that any usefull answer should be posted on the forum.

    Jerome.
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