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Unable to delete slideshow block

Awais YaqubAwais Yaqub Registered Users Posts: 10,572 Major grins
edited December 29, 2013 in SmugMug Customization
Congrats for awesome work on websites!
While i was playing around i added a slideshow box under photos collage... but now it is not disappearing from there despite deleting it several times, it just comes back again and again when i publish.
Thine is the beauty of light; mine is the song of fire. Thy beauty exalts the heart; my song inspires the soul. Allama Iqbal

My Gallery

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    thenickdudethenickdude Registered Users Posts: 1,302 Major grins
    edited December 12, 2013
    Are you entering the Preview before you publish? If so, try not doing that.
    https://www.sherlockphotography.org/

    Please check out my gallery of customisations for the New SmugMug, more to come!
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    Awais YaqubAwais Yaqub Registered Users Posts: 10,572 Major grins
    edited December 12, 2013
    Fix now, thanks a lot for quick response
    Thine is the beauty of light; mine is the song of fire. Thy beauty exalts the heart; my song inspires the soul. Allama Iqbal

    My Gallery
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    GregVGregV Registered Users Posts: 24 Big grins
    edited December 21, 2013
    I can't delete mine either. I have tried to delete from the block itself, and from the RH "On Homepage". Always comes back. I came here and searched first, found this thread and tried each again by going to preview frst, but it still reappears.
    Greg V
    ...still figurin' it all out...

    Greg Vogel Photography
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    ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited December 21, 2013
    GregV wrote: »
    I can't delete mine either. I have tried to delete from the block itself, and from the RH "On Homepage". Always comes back. I came here and searched first, found this thread and tried each again by going to preview frst, but it still reappears.

    Don't use preview. Use Done/Publish.
    Then open Customize again and try deleting the block if it's still there.
    End with Done/Publish.

    Publish is private to you only before you unveil. Once you unveil, Publish is to the public.
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    GregVGregV Registered Users Posts: 24 Big grins
    edited December 21, 2013
    I remove it.
    I hit Done
    I hit publish Now.
    Still there.
    Greg V
    ...still figurin' it all out...

    Greg Vogel Photography
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    ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited December 21, 2013
    Hmm, makes no sense.
    Are you sure you're deleting the slideshow block?
    If you are - then - I would contact smugmug help directly via email. You're doing all the right things so someone behind the scenes probably needs to intervene.
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    GregVGregV Registered Users Posts: 24 Big grins
    edited December 21, 2013
    I will contact them. Thanks anyway.
    Greg V
    ...still figurin' it all out...

    Greg Vogel Photography
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    camnercamner Registered Users Posts: 109 Major grins
    edited December 29, 2013
    I'm having exactly the same problem. I am NOT clicking "Preview" first, just clicking "Done" and "Publish." The block simply won't delete.

    I have emailed support and am awaiting a reply.
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    GregVGregV Registered Users Posts: 24 Big grins
    edited December 29, 2013
    What finally worked for me was to drag the block to the skinny, horizontal section above the footer. Then delete from there.
    Greg V
    ...still figurin' it all out...

    Greg Vogel Photography
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