Odd text-rendering problem in Collage Landscape

beardedgitbeardedgit Registered Users Posts: 854 Major grins
edited December 19, 2013 in SmugMug Support
I've been troubleshooting this odd glitch in caption-text-rendering for weeks now and I can't find the cause. I've tried temporarily disabling various bits of custom CSS but can't pin down the problem.

Info as follows:
  • It only happens in Collage Landscape galleries
  • It only affects the first four visible or partly-visible images, as per the screenshots
  • Scrolling down changes which images are affected, but they're always the first four in the window, That said, it doesn't show if the gallery is scrolled all the way to the end
  • It shows using Firefox, it doesn't show in Chrome, I've not checked it in other browsers
  • I'm using Firefox 26.0 on XP SP3, 1280x800 monitor
See it in action at http://beardedgit.smugmug.com/Fellwalking/Day-Walks/YHA-Keswick-Jan-2013

Custom CSS currently in use can be seen at http://beardedgit.smugmug.com/CustomCSS

Screenshots:

GOOD.jpg

BAD.jpg

Any help sussing this problem would be much appreciated, thanks for looking :thumb
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Comments

  • thenickdudethenickdude Registered Users Posts: 1,302 Major grins
    edited December 19, 2013
    Does it happen every time? Does it still do it if you're not logged in?

    I cannot reproduce this on Firefox 26 on Windows XP SP3 inside a VirtualBox VM (which means no 3D graphics acceleration is available). It's likely a quality difference caused by the way Firefox ends up accelerating the rendering or composition of that text, so probably doesn't appear if hardware acceleration isn't available.

    Have you tried updating your graphics card drivers?
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited December 19, 2013
    Lamah wrote: »
    Does it happen every time? Does it still do it if you're not logged in?

    I cannot reproduce this on Firefox 26 on Windows XP SP3 inside a VirtualBox VM (which means no 3D graphics acceleration is available). It's likely a quality difference caused by the way Firefox ends up accelerating the rendering or composition of that text, so probably doesn't appear if hardware acceleration isn't available.

    Have you tried updating your graphics card drivers?

    Happens every time, logged in and logged out.
    Graphics drivers up-to-date.
    Cheers for looking, Nicholas thumb.gif
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  • ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited December 19, 2013
    What is the problem, exactly? That on some photos, the caption wraps?
    They all look good to me.
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited December 19, 2013
    ChancyRat wrote: »
    What is the problem, exactly? That on some photos, the caption wraps?
    They all look good to me.
    No, not the wraps, the quality/definition of the text characters.

    Here's a better-quality screenshot of it from a different gallery, bad on the left, good on the right. These are the 4th and 5th images in a top row:

    compare4.jpg
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 19, 2013
    Just went thru this gallery
    http://beardedgit.smugmug.com/Astronomy/My-Astropics/Lunar-pics

    all renderings fine here, FF (latest) on Mac (latest).
  • ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited December 19, 2013
    They all look perfect to me.
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited December 19, 2013
    Perhaps I'm not explaining it properly, I'll have another go at explaining how to reproduce it.

    • Open the gallery that I linked to, or the one that Andy linked to
    • Scroll down and find a position where there is a row of pics that are only partly visible so that only their bottom halves are showing
    • Hover over the pics in that row and see the text that appears - for me the text over the first four images is bad and the text over any others in the window is good.
    headscratch.gif
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  • ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited December 19, 2013
    They all look good to me. Did you try different browsers?
    Or, what Lamah said, "Have you tried updating your graphics card drivers?"
  • thenickdudethenickdude Registered Users Posts: 1,302 Major grins
    edited December 19, 2013
    beardedgit wrote: »
    Perhaps I'm not explaining it properly, I'll have another go at explaining how to reproduce it.

    I tried the "make the top row half visible" thing and it still didn't reproduce for me.

    Do you have any Firefox add-ons installed? It'd be really odd for them to cause this, but try disabling all of them and try again.
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited December 19, 2013
    Lamah wrote: »
    Do you have any Firefox add-ons installed? It'd be really odd for them to cause this, but try disabling all of them and try again.
    Took your advice, disabled the lot, restarted, made no difference.

    Tried to reproduce same glitch on a different computer, same versions of XP, Firefox and Chrome, glitch didn't happen in either browser, so it must be something on my laptop.

    One thing I noticed on closer inspection on my laptop - on hover, the affected text does render as good for a split second (less time than it takes to display the tooltip), but then "goes bad". It's almost as if it displays good initially but then something overrides it immediately afterwards. I did a dire-quality movie-grab which just about captures it, it's at http://beardedgit.smugmug.com/Everything-else/General/Miscellaneous-2/i-Z2vk9zt/A

    headscratch.gif
    Yippee ki-yay, footer-muckers!
  • JtringJtring Registered Users Posts: 676 Major grins
    edited December 19, 2013
    beardedgit wrote: »
    ... One thing I noticed on closer inspection on my laptop - on hover, the affected text does render as good for a split second (less time than it takes to display the tooltip), but then "goes bad". It's almost as if it displays good initially but then something then overrides it immediately afterwards. headscratch.gif

    I've not seen that on Smugmug, and I don't see it on your site, but I have seen something similar on my computer at other websites that use small white text on a dark background. The good-then-bad shift occurs only in Firefox. I can get rid of it by telling Firefox not to use hardware acceleration: Tools > Options > Advanced > General > Browsing and then un-check "Use hardware acceleration when available". Might give that a try.

    Ref: https://support.mozilla.org/en-US/questions/946575

    Jim Ringland
    jtringl.smugmug.com
    Jim Ringland . . . . . jtringl.smugmug.com
  • beardedgitbeardedgit Registered Users Posts: 854 Major grins
    edited December 19, 2013
    Jtring wrote: »
    I can get rid of it by telling Firefox not to use hardware acceleration: Tools > Options > Advanced > General > Browsing and then un-check "Use hardware acceleration when available". Might give that a try.
    wings.gifivarwings.gifivar That fixed it! wings.gifivarwings.gifivar

    My thanks go to you all thumb.gif
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