Lightroom plugin : You need to migrate to the new smugmug .... but I did

rhermansrhermans Registered Users Posts: 130 Major grins
edited January 16, 2014 in SmugMug Support
Hi,

a 'funny' problem when using the lightroom plugin to my account

Any thing I try I get "Sorry I'm afraid I can't do that - You need to migrate to the new SmugMug to get more levels of hierarchy"

But I'm using the new smugmug ... so are there some limits or ...

My site is http://rhermans.smugmug.com

Thanks

Ronny
best regards

Ronny
http://rhermans.smugmug.com

Comments

  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited January 16, 2014
    Hi,

    We are aware of this issue and are working on a fix. Hopefully, it will be fixed very soon.
  • rhermansrhermans Registered Users Posts: 130 Major grins
    edited January 16, 2014
    Just started synchronizing the Hierarchy ... hope this fixes the problem
    best regards

    Ronny
    http://rhermans.smugmug.com
  • rhermansrhermans Registered Users Posts: 130 Major grins
    edited January 16, 2014
    Darn, your fast, thanks, will be waiting for the good news.
    best regards

    Ronny
    http://rhermans.smugmug.com
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited January 16, 2014
    Hi,

    This should be fixed now. Please reply if it isn't. Thanks for your patience.
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited January 16, 2014
    Hi Ronny,

    From Dev, our LR engineer: Users who had this issue should do the following:

    User needs to open the publish manager (ie. right-click on their publish instance and select "Edit Settings..."), once it opens, the plugin will phone home to SmugMug and retrieve info about the account. Once, it's finished..he needs to click "Save" and he should be good to go
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