Can't Find my Settings!

talk2melly

I rarely use my SmugMug.
Up to now I have been
content just to upload my
precious family photos to
a safe place.

I have wedding photos of
a friend in a gallery I wish
to make available to her
so decided to make all my
other galleries unlisted
& password protected.

I did something wrong
Somewhere because
now all I get when I
sign in is my intro,
a title that says
"Folders" even
though I don't recall
creating any folders, &
a bunch of albums
marked "Unlisted" &
have little padlocks on
them that
must be the folders the
title refers to.

All my photos seem to be
there, I can access them
all & on each photo, I can
get account settings BUT
I have NO settings or any
way to change anything
on my SmugMug!

I hate to ask for help but I
have tried everything I
know, searched &
searched for answers &
don't have a clue as to what
I have done or how do
I fix it? 😳

Allen

Is this legacy or the NewSmug?

If there is an Organize at the top click it and on the Organizer page look thru the left tree for it.

If you find it might have to send a direct link to the gallery to them.

beardedgit

talk2melly wrote: »

I rarely use my SmugMug.
Up to now I have been
content just to upload my
precious family photos to
a safe place.

I have wedding photos of
a friend in a gallery I wish
to make available to her
so decided to make all my
other galleries unlisted
& password protected.

I did something wrong
Somewhere because
now all I get when I
sign in is my intro,
a title that says
"Folders" even
though I don't recall
creating any folders, &
a bunch of albums
marked "Unlisted" &
have little padlocks on
them that
must be the folders the
title refers to.

All my photos seem to be
there, I can access them
all & on each photo, I can
get account settings BUT
I have NO settings or any
way to change anything
on my SmugMug!

I hate to ask for help but I
have tried everything I
know, searched &
searched for answers &
don't have a clue as to what
I have done or how do
I fix it? ��

This is just a long shot... looking at the way your post is formatted I'm guessing that you're using a mobile phone or similar small-screen device. If so, it's possible that it won't be displaying the Smugmug header (which is where the Upload, Create, Organize and Customize options are).

talk2melly

Thank you so much for your support. *: )
I could see it all before but I will go on my l
aptop just to be sure + get back to you.

talk2melly

Allen wrote: »

Is this legacy or the NewSmug?

If there is an Organize at the top click it and on the Organizer page look thru the left tree for it.

If you find it might have to send a direct link to the gallery to them.

Thank so much for your support * : )
I don't see an Organize anywhere.

talk2melly

Allen wrote: »

Is this legacy or the NewSmug?

If there is an Organize at the top click it and on the Organizer page look thru the left tree for it.

If you find it might have to send a direct link to the gallery to them.

Thanks so much Allen for your support * : )
l have no idea what I have. I have
been on the same smugmug for
more than a few years & sadly I
don't see an Organize anywhere ~sigh~

rainforest1155

If you do use the New SmugMug, you should see the organize button in the header of your homepage (and most other pages) while you're logged in.

If you're still on Legacy SmugMug, there won't be any organize button. Instead you should see something like this at the top of your homepage while you're logged in.
On Legacy SmugMug, gallery settings are changed from directly within a gallery. Just go to a gallery and via the Tools button > gallery settings, you'll be able to adjust the settings for any gallery, including its privacy settings.

To be able to help you out further, it would be useful if you could post a link to a gallery or page you're having an issue with along with details on what you'd like to do.
It may also be helpful, if you could take a screenshot of your screen showing the issue. Here's how.