Question about privacy setting on IE for viewing galleries

juliebelle

I have my website password protected. Some of my friends and family have a problem viewing my site until they change their internet privacy setting to "low". this isn't hard to do...but many of them don't know how to do it and think they just have the wrong password.

i usually have to tell them how to change the privacy setting...oh..once a month! LOL

so..my question is this...why does smugmug require the privacy setting to be on "low"?

and yes..it does this on IE and Firefox

thanks in advance

Andy

juliebelle wrote:

I have my website password protected. Some of my friends and family have a problem viewing my site until they change their internet privacy setting to "low". this isn't hard to do...but many of them don't know how to do it and think they just have the wrong password.

i usually have to tell them how to change the privacy setting...oh..once a month!

so..my question is this...why does smugmug require the privacy setting to be on "low"?

and yes..it does this on IE and Firefox

thanks in advance

your site name please? I'd like to help

juliebelle

Andy wrote:

your site name please? I'd like to help

http://growingmoons.smugmug.com

Andy

juliebelle wrote:

http://growingmoons.smugmug.com

Hi Julie,

So, I checked your site on IE6, security set to Medium and had no troubles logging in, and browsing galleries etc.

By any chance are you asking your visitors to go to a link other than what you gave above? Perhaps a website that you have forwarded to your SmugMug site?

juliebelle

Andy wrote:

Hi Julie,

So, I checked your site on IE6, security set to Medium and had no troubles logging in, and browsing galleries etc.

By any chance are you asking your visitors to go to a link other than what you gave above? Perhaps a website that you have forwarded to your SmugMug site?

hmm..yes

www.growingmoons.com

do you think it has something to do with that?

juliebelle

juliebelle wrote:

hmm..yes

www.growingmoons.com

do you think it has something to do with that?

i just changed the forwarding option from masked to not masked...and (duh) now the forwarding won't be working for a period of time while they change it.

*sigh*

i followed the first link i gave you and you're right..i didn't have any problems...so hmmm...

Andy

juliebelle wrote:

i just changed the forwarding option from masked to not masked...and (duh) now the forwarding won't be working for a period of time while they change it.

*sigh*

i followed the first link i gave you and you're right..i didn't have any problems...so hmmm...

I'm sorry but that's not going to do it either. Passwords by SmugMug are all contained within our security layer. So, you have to do one of two things:

1) upgrade to pro, and use custom hostname:
http://www.smugmug.com/help/professional-accounts
http://www.smugmug.com/pro/

2) tell your visitors to only go to your site by this address:

http://growingmoons.smugmug.com

if they use this address, they'll be within the protective security of SmugMug and your gallery and site passwords will work fine.

More here in my SmugBlog (Don't Get Framed or Forwarded!)

I hope this helps,

juliebelle

Andy wrote:

I'm sorry but that's not going to do it either. Passwords by SmugMug are all contained within our security layer. So, you have to do one of two things:

1) upgrade to pro, and use custom hostname:
http://www.smugmug.com/help/professional-accounts
http://www.smugmug.com/pro/

2) tell your visitors to only go to your site by this address:

http://growingmoons.smugmug.com

if they use this address, they'll be within the protective security of SmugMug and your gallery and site passwords will work fine.

More here in my SmugBlog (Don't Get Framed or Forwarded!)

I hope this helps,

interesting....ok...thanks

rainforest1155

When you don't want to upgrade to a PRO account there's also the possebility to create a simple forward that doesn't mask your address. Simply meaning when your friends go to growingmoons.com the address in the browser addressbar will change to growingmoons.smugmug.com.
I assume you've got at least the cheapest economy plan from godaddy. If you've got no webspace at godaddy you'll need some with php-support or we'll have to look for another solution.

If you've got a webspace plan at godaddy do the following:
1. disable the forward
2. create a file named index.php in a editor with the following content:

<?php header("Location: [URL="http://growingmoons.smugmug.com"]http://growingmoons.smugmug.com[/URL]"); ?>

3. upload this file with a ftp-client to the httpdocs-folder on your godaddy-account. (if you don't have a ftp-client, you can get one here)

If you've got any problems feel free to shot questions at me. <img src="https://us.v-cdn.net/6029383/emoji/mwink.gif&quot; border="0" alt="" >

Sebastian

juliebelle

rainforest1155 wrote:

When you don't want to upgrade to a PRO account there's also the possebility to create a simple forward that doesn't mask your address. Simply meaning when your friends go to growingmoons.com the address in the browser addressbar will change to growingmoons.smugmug.com.
I assume you've got at least the cheapest economy plan from godaddy. If you've got no webspace at godaddy you'll need some with php-support or we'll have to look for another solution.

If you've got a webspace plan at godaddy do the following:
1. disable the forward
2. create a file named index.php in a editor with the following content:

<?php header("Location: [URL="http://growingmoons.smugmug.com"]http://growingmoons.smugmug.com[/URL]"); ?>

3. upload this file with a ftp-client to the httpdocs-folder on your godaddy-account. (if you don't have a ftp-client, you can get one here)

If you've got any problems feel free to shot questions at me. <img src="https://us.v-cdn.net/6029383/emoji/mwink.gif&quot; border="0" alt="" >

Sebastian

yea...there is no reason for me to upgrade to a pro account.

you did lose me after "php support"

rainforest1155

juliebelle wrote:

yea...there is no reason for me to upgrade to a pro account.

you did lose me after "php support"

No problem - then we'll do this a bit slower. :
First of all: Do you have a hosting plan (space to store a homepage on) or just a domain (your www-address) at godaddy?

EDIT: I had a closer look at the godaddy page. You probably don't need your own webspace. What kind of forwarding did you currently use which caused the problems: domain forwarding or domain masking? Just have a look at the page were you setup the forward to your smugmug address.

Sebastian

juliebelle

rainforest1155 wrote:

No problem - then we'll do this a bit slower. :
First of all: Do you have a hosting plan (space to store a homepage on) or just a domain (your www-address) at godaddy?

EDIT: I had a closer look at the godaddy page. You probably don't need your own webspace. What kind of forwarding did you currently use which caused the problems: domain forwarding or domain masking? Just have a look at the page were you setup the forward to your smugmug address.

Sebastian

i just have a domain at godaddy

i have HAD it set up for forwarding with masking

but just TODAY changed it to forwarding unmasked...but it takes 24 hours for that to be changed and work

rainforest1155

juliebelle wrote:

but just TODAY changed it to forwarding unmasked...but it takes 24 hours for that to be changed and work

Okay, I think this should do the trick - nevermind all the other stuff I mentioned. We'll see what happens.

Sebastian

juliebelle

rainforest1155 wrote:

Okay, I think this should do the trick - nevermind all the other stuff I mentioned. We'll see what happens.

Sebastian

thanks..i'll keep you posted! i appreciate the help!

juliebelle

it worked.

i just changed my domain from forward WITH masking to forward WITHOUT masking....and now i think it works. I have my privacy set to medium and it seems to be working just fine.

thanks!

rainforest1155

That's great and you even figured it out on your own!

Sebastian

juliebelle

rainforest1155 wrote:

That's great and you even figured it out on your own!

Sebastian