Where did my galleries go?

OffTopicOffTopic Registered Users Posts: 521 Major grins
edited February 10, 2014 in SmugMug Customization
I don't know what I did...I have folders containing galleries. Until yesterday, if a person clicked on the top level menu item it would take them to a page of pretty icons for each gallery within that folder. Now it just shows a blank page. The only way to access those galleries is to expand the menu and click on each gallery individually.

The only change I made (that I am aware of) was to create an Event, which should not have affected my other folders and galleries.

How do I get the gallery icons back on the main folder page? :scratch

Comments

  • OffTopicOffTopic Registered Users Posts: 521 Major grins
    edited February 10, 2014
    ha you know what, it's not me it's SmugMug. After 30+ hours of trying to figure out what's wrong, the icons/photos just showed up in two of my top level folders (but not the third) and the only thing I did was refresh the page.

    Too many bugs the past few days.
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited February 10, 2014
    OffTopic wrote: »
    I don't know what I did...I have folders containing galleries. Until yesterday, if a person clicked on the top level menu item it would take them to a page of pretty icons for each gallery within that folder. Now it just shows a blank page. The only way to access those galleries is to expand the menu and click on each gallery individually.

    The only change I made (that I am aware of) was to create an Event, which should not have affected my other folders and galleries.

    How do I get the gallery icons back on the main folder page? headscratch.gif

    Lori,
    Please provide us with a link. When I go to your page http://www.loricareyphoto.com/Portfolio, I see an entire list of galleries.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited February 10, 2014
    OffTopic wrote: »
    ha you know what, it's not me it's SmugMug. After 30+ hours of trying to figure out what's wrong, the icons/photos just showed up in two of my top level folders (but not the third) and the only thing I did was refresh the page.

    Too many bugs the past few days.

    Could be your internet connection tooo ... (or the connection between SM's servers and yours)
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • OffTopicOffTopic Registered Users Posts: 521 Major grins
    edited February 10, 2014
    hmmm...maybe my internet connection, but since it's a confirmed bug that collage galleries are only showing twelve photos right now and they are still working on finding the cause, I'm not sure if it's worth spending time trying to find a problem on my end again only to find out it's another bug with things not showing. Sorry, guess I'm a little cranky over the gallery issue right now. It's still a blank page for Event Photos, maybe I'll try resetting my router.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited February 10, 2014
    Maybe you have a full browser cache? Long shot but I'd clear it.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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