Remove watermarks from downgraded account.

Ralph_Mez

Hi
I have downgraded my account from pro back to a basic account .
I no longer have a watermark option ,that i was expecting.
Problem is i cant remove watermarks from previously watermarked photos and galleries.
Any suggestions appreciated.
Loving the new SmugMug after months of refusing the change over:)
cheers
Ralph

mrneutron

Hi Ralph,

Please contact the helpdesk so we can take care of this for you. Write to us using the email address we have on file. Help@smugmug.com

rich56k

Ralph_Mez wrote: »

Hi
I have downgraded my account from pro back to a basic account .
I no longer have a watermark option ,that i was expecting.
Problem is i cant remove watermarks from previously watermarked photos and galleries.
Any suggestions appreciated.
Loving the new SmugMug after months of refusing the change over:)
cheers
Ralph

Ralph,

Just a heads up ... your site has a page with pricing info that shows a reasonable mark-up. Yet in many of your galleries the shopping cart is functional and the pricing is smugmug default (no mark up or notice to you).

http://www.ralphmeznar.com/Website/Prices/n-R6rgP

rich56k