Social Accounts?

mthibodeau

I have a Facebook and Google+ page url in my page profile info, and icons on my main page that visitors can link on to get to those pages, but when I go to account settings -> discovery -> social and try to "manage accounts" a window comes up telling me that I don't have any 3rd party accounts and to go be social!

How do I add accounts, then?

Thanks!
Maria

ChancyRat

There might be something wrong, I'm not sure.
This setting is to enable you and viewers to share an individual photo.
On my site, I have "manage" as an option to click. When I go there, I see that I have Facebook set up.
However I don't see a way to add other accounts - is this what you also want to do?

http://help.smugmug.com/customer/portal/articles/1218610-how-can-owners-and-viewers-share-photos-from-smugmug-

I'm going to post another message aimed at Smugmug.

ChancyRat

Smugmug, the "What's this" next to Social Accounts (In Discovery), takes one to a non-relevant page:

http://legacyhelp.smugmug.com/customer/portal/articles/93255 (which is legacy only)
http://help.smugmug.com/customer/portal/articles/1218610-how-can-owners-and-viewers-share-photos-from-smugmug- [The NEW page one is directed to from the above link]

This second link only talks about how to post a photo to a social place.

When what's needed is help for managing social accounts in the Settings/Discovery/Social/Social Accounts/Manage Accounts

mthibodeau

Thanks, ChancyRat, for that info -- I saw the same link about how to share photos, but it doesn't address my problem, which is that when I try to click to "manage accounts" I am told I have no 3rd party accounts to manage. I do see that little share arrow for images, but I'm still perplexed as to why I can't manage accounts that I believe to exist.
Thanks, Maria

denisegoldberg

mthibodeau wrote: »

...I saw the same link about how to share photos, but it doesn't address my problem, which is that when I try to click to "manage accounts" I am told I have no 3rd party accounts to manage. I do see that little share arrow for images, but I'm still perplexed as to why I can't manage accounts that I believe to exist.

It appears that the location for entering the links to your other sites has moved - but unfortunately the help page doesn't reflect that, nor does the link from account settings.

• Click the icon representing you in the top toolbar.
• Click Profile
• Click the Social tab
• Fill in the account information.

--- Denise

mthibodeau

denisegoldberg wrote: »

It appears that the location for entering the links to your other sites has moved - but unfortunately the help page doesn't reflect that, nor does the link from account settings.

• Click the icon representing you in the top toolbar.
• Click Profile
• Click the Social tab
• Fill in the account information.

--- Denise

Yes, I have my social accounts entered in that page -- that's why I'm confused that when I try to manage accounts from the account settings -> discover -> social tab, it doesn't show that I have any 3rd party accounts linked.
Thanks.

denisegoldberg

mthibodeau wrote: »

Yes, I have my social accounts entered in that page -- that's why I'm confused that when I try to manage accounts from the account settings -> discover -> social tab, it doesn't show that I have any 3rd party accounts linked.
Thanks.

My suspicion is that you now manage the accounts from the profile page as opposed to account settings. I have no idea if we are still supposed to be able to manage the accounts from account settings, social. We need someone from SmugMug to clarify this.

--- Denise

mthibodeau

Thanks for your help.
Maria