Rounding up old site

CynthiaM

I was trying to help a friend today with a migration to the new smugmug. We clicked on migrate which brought us to something to click for a preview and then it launched into rounding up his old site. I left after an hour as it was still going. How long should this take?

Lindy

Hi Cynthia,

The migration time can vary, depending on the account content. If you'll have him email us using the email address linked to his account, we'll be happy to take a look.

Just go here: http://help.smugmug.com/

Thanks!
Lindy
Support Hero