Restore Site

hadronhadron Registered Users Posts: 95 Big grins
edited March 17, 2014 in SmugMug Support
I was told by a Smugmug Support Hero that my site could not be restored. This is mind boggling to me.

For some reason my site is a mess after deleting an empty gallery today. The Support Hero did something, and my site is now more of a mess. Empty galleries appear on my home page.

Is it correct that Smugmug has no way to restore my site to a couple of days ago??

Comments

  • The MechanicThe Mechanic Registered Users Posts: 197 Major grins
    edited March 17, 2014
    Hi Hadron,

    I am sorry to hear that you are having trouble. You would need to email the help desk for a question like this.

    We would be glad to look into your account and see what has occurred and what options are available at this time.

    Please be sure to email us from the email address used on your SmugMug account. You can address the email to Attn:Scott and I can take a peek.

    Thanks -Scott


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