Facebook Link Preview Thumbnails Missing
austincaine
Registered Users Posts: 8 Big grins
I'm having a problem where no matter what link I post from my own site to Facebook the thumbnail preview image isn't showing up at all. It pulls the rest of the gallery just fine and it USED TO work no problem.
I discovered the Facebook "URL Linter" tool which shows what info is being scraped from a link (check it:
https://developers.facebook.com/tools/debug) and where it says "og:image" there are usually 1-10 images to choose from. Well for me, now, there's not. And there's a little link at the bottom which says "See exactly what our scraper sees for your URL" and when I click that and sort through all of the source code I find this: <div class="sm-gallery-content"></div>. WTF???
Seems like it's completely ignoring the ENTIRE gallery! No wonder it can't find an image to use for the thumbnail. Anyone having this issue or had or can help shed some light on just why this is happening??
I discovered the Facebook "URL Linter" tool which shows what info is being scraped from a link (check it:
https://developers.facebook.com/tools/debug) and where it says "og:image" there are usually 1-10 images to choose from. Well for me, now, there's not. And there's a little link at the bottom which says "See exactly what our scraper sees for your URL" and when I click that and sort through all of the source code I find this: <div class="sm-gallery-content"></div>. WTF???
Seems like it's completely ignoring the ENTIRE gallery! No wonder it can't find an image to use for the thumbnail. Anyone having this issue or had or can help shed some light on just why this is happening??
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Support Hero and Customeister
http://www.smugmug.com/help
But I had a different FB link problem just now--I just tried to post a gallery and then an individual image to Facebook in a comment, and either way it linked a thumbnail from another Smugger.
I was trying to post either
http://sittingstill.smugmug.com/keyword/candy
or
http://sittingstill.smugmug.com/keyword/candy/i-RB2hStn
but it linked:
https://fbexternal-a.akamaihd.net/safe_image.php?d=AQAFhBaiablYCUKR&w=154&h=154&url=http%3A%2F%2Fcatherinephotography.smugmug.com%2FBar-Bat-Mitzvahs%2FCallaL%2FCalla-party%2Fi-Rf3PPVR%2F0%2FO%2FLos-Angeles-Catherine-Lacey-Photography-Calla-Bat-Mitzvah-2655.jpg
... which, I mean, WAS a picture of candy. But still.
Is the "safe image" in the URL meaningful?
http://sittingstill.smugmug.com
Well it seems to be doing it from anything from the site but specifically:
http://photos.austincaine.com/Weddings/Darrell-and-Sabrina-Carr
Also, it's working again. Mysteriously?
I test pasted into my feed and it brought up the preview (correct img too) but then I went to my page to post and again, nothing
UPDATE: Seems if I post via my home news feed input it pulls the image no problem, but from my page or my profile page it doesn't seem to find it.
You used the word "page" - but are they pages or galleries? If galleries, do they have photos in them? Images and videos, or videos only?