Can't log into password galleries with iphones

fotojomefotojome Registered Users Posts: 9 Beginner grinner
edited May 7, 2014 in SmugMug Support
So I have galleries that are password protected but for whatever reason, iphone users can't log in. Android, Ipad, PC and Mac all work except iphone. Anyone know what's wrong?

I've created a test gallery:
http://fotojo.smugmug.com/Test/
Password: test

Comments

  • FlounderFlounder Registered Users Posts: 121 Major grins
    edited May 6, 2014
    Hi

    My guess would be the folks on iPhones have cookies blocked in their settings. Have them go into the phone settings > safari and make sure it's set to ALWAYS accept cookies. I just tried this on my phone, and got right into the gallery.

    If you have any questions or problems, please let us know.

    All the best,
    Nick
    SmugMug Support Hero
  • fotojomefotojome Registered Users Posts: 9 Beginner grinner
    edited May 7, 2014
    Thanks! That did the trick. :)
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