Social icons blocked in FireFox
Wolfbeta
Registered Users Posts: 8 Beginner grinner
Firefox 23 and up blocks iframes. Since the social buttons are integrated using iframes instead of XFBML or HTML5 they only appear in Chrome and IE. By using inspect element you can see that FireFox still processes the code, it just doesn't render the iframe.
Two options exist to correct this. switch over to HTML5 for social integration, or serve iframes through a secure connection.
Two options exist to correct this. switch over to HTML5 for social integration, or serve iframes through a secure connection.
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SmugMug Support Hero
help.smugmug.com
Maybe you should try again, a little more slowly. Perhaps it will help Smugmug understand the problem if you attach screen shots showing IE/Chrome vs. Firefox.
Facebook
Google+
Twitter
Photo Blog
Can you post your site?
Images in the Backcountry
My SmugMug Customizations | Adding CSS to Your Site | SEO for the Photographer | Locate Your Page/Widget Number | SmugMug Help Desk
I've made some screenshots, but I don't see a way to post them here. Do I need to host them somewhere else?
Since you're new I don't think you can post photos yet. I don't think screenshots are going to help. The helpers here will most likely want to see it live.
Images in the Backcountry
My SmugMug Customizations | Adding CSS to Your Site | SEO for the Photographer | Locate Your Page/Widget Number | SmugMug Help Desk
I use 'FontAwesome' to display my social icons on my site. So I added a Social Icon block on my testing site and they worked for me using Firefox.
Images in the Backcountry
My SmugMug Customizations | Adding CSS to Your Site | SEO for the Photographer | Locate Your Page/Widget Number | SmugMug Help Desk
It seems that due to a lack of answers from support, I will have to file a separate bug report via Smugmug. I was hopping for a faster resolution via this site.
I use the Sierra theme.
Yes, you will get quicker responses via the help desk.
Images in the Backcountry
My SmugMug Customizations | Adding CSS to Your Site | SEO for the Photographer | Locate Your Page/Widget Number | SmugMug Help Desk
Unfortunately, not in my experience, but I will try again.
Elunary,
If you haven't done so yet, I would also suggest that you contact us Heroes on the HelpDesk with details. In your message also include a link to your site and if possible a screenshot of your whole screen showing the issue.
It would also be helpful to know if you have any extensions installed in your Firefox and if so, which.
SmugMug Support Hero