Can't upload any photos, saying I'm not logged in

TenThirteenTenThirteen Registered Users Posts: 488 Major grins
edited June 17, 2014 in Bug Reporting
I have tried in Chrome and IE, cleared history and cookies in both browsers, restarted my computer, I'm at a loss. I am logged in and can do all other admin type tasks. Any ideas? :dunno

14mut7n.jpg
Canon Fan

Comments

  • JohnHeroJohnHero Registered Users Posts: 110 Major grins
    edited June 1, 2014
    Can you try first logging out of your account. Then go to www.smugmug.com and click the Login link at the top of the page here. Login normally, checking the box "Remember Me". You should be redirected to your homepage normally after you do that. Are you now able to access your site and upload normally?

    John
    SmugMug Support Hero
    John
    SmugMug Support Hero
  • jhelmsjhelms Registered Users Posts: 651 Major grins
    edited June 15, 2014
    Weird; I just had the same issue tonight but after giving me that error for ~10 images or so, the other 5 uploaded (same window, I clicked and dragged 15 over at one time).
    John in Georgia
    Nikon | Private Photojournalist
  • Mike DeepMike Deep Registered Users Posts: 14 Big grins
    edited June 17, 2014
    This has something to do with domains and nothing to do with login sessions. I have a custom domain and have been experiencing the same problem for weeks. If I change the address to username.smugmug.com, then uploads work.
    Website | SportsShooter
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