Phone number for Smugmug?

snuffy1680snuffy1680 Registered Users Posts: 2 Beginner grinner
edited June 10, 2014 in SmugMug Support
I have tried emailing Smugmug multiple times over the past month, but have had no response. I forgot my password and no longer have access to the email address that I set up my account with, so I cannot reset my password that way. I need someone to contact me so I can get back into my account asap.

Thanks.

Comments

  • annnna8888annnna8888 Registered Users, Super Moderators Posts: 936 SmugMug Employee
    edited June 4, 2014
    Snuffy, I'm sorry you're having problems with your site. We reply to all emails we receive. Can you please write us again at help(at)smugmug.com? Are you writing us directly or are you using the form on our help pages? http://help.smugmug.com/customer/portal/emails/new
    Can you give us a iink to your site?

    I hope we can solve this for you as quickly as possible! :)

    Ana
    SmugMug Support Hero
    Ana
    SmugMug Support Hero Manager
    My website: anapogacar.smugmug.com
  • snuffy1680snuffy1680 Registered Users Posts: 2 Beginner grinner
    edited June 10, 2014
    I was using the form on the website, however I just sent an email to help@smugmug.com via my personal email.
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