Profile cannot be updated

dproesmansdproesmans Registered Users Posts: 1 Beginner grinner
edited June 9, 2014 in Bug Reporting
HI everyone,

Not sure if you have ran into the same issue in the past?

I changed company name last week and whilst everything worked well, I ran into a measure issue.
When I try to change the info in my profile settings (name, e-mail address, etc...) and click "save"nothing happens! Looks like only the "cancel" button works. This is causing quite a problem as my old details (name, e-mail address) cannot be changed to the new one. This is also causing issues with SEO's as my new name (dproesmans) is not recognized.

I ticket has been logged, however compared to the previous issues I experienced in the passed that were fixed extremely quickly, this one seems to be more difficult to fix. :scratch

Has anyone ran into that same problem?

here is the lin k to my website: www.dproesmans.com
Have a look at the "contact me" click on it and you will understand the problem.

thanks in advance

Cheers
david

Comments

  • bwgbwg Registered Users, Retired Mod Posts: 2,119 SmugMug Employee
    edited June 6, 2014
    the resolution is currently in testing. sorry for the delay but we are working on it. thanks for your patience.
    Pedal faster
  • bwgbwg Registered Users, Retired Mod Posts: 2,119 SmugMug Employee
    edited June 9, 2014
    This should be fixed. Please let the help desk know if you are still unable to update your profile.
    Pedal faster
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