Processing

WildThingWildThing Registered Users Posts: 21 Big grins
edited June 22, 2014 in SmugMug Support
I just uploaded 30 small jpg files. The confirmation is that it has been sucessful yet now pictures show up. Only the gray space holder with the word processing. It has been close to an hour and no change. Can someone help please?

Comments

  • ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited June 17, 2014
    WildThing wrote: »
    I just uploaded 30 small jpg files. The confirmation is that it has been sucessful yet now pictures show up. Only the gray space holder with the word processing. It has been close to an hour and no change. Can someone help please?

    You could try logging out and logging in and see if the screen refreshes.

    However, I'm aware you said "small". I know there is a minimum size limit for a file, but I'm not sure what it is, and I couldn't find it with a quick google search. Someone should be along to say what that is.
  • ian408ian408 Administrators Posts: 21,949 moderator
    edited June 17, 2014
    WildThing wrote: »
    I just uploaded 30 small jpg files. The confirmation is that it has been sucessful yet now pictures show up. Only the gray space holder with the word processing. It has been close to an hour and no change. Can someone help please?

    Try forcing an update of your browser window.

    I just uploaded a few pics with no problem.
    Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
  • flieger28flieger28 Registered Users Posts: 8 Big grins
    edited June 20, 2014
    Same problem here
    uploaded 2 Pictures, one is showing and the other is Processing
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited June 22, 2014
    To be able to take a closer look, I'd suggest that you contact us Heroes on the HelpDesk with a link to the photo in question. When you contact us, could you make sure to use the email address on file for your account?
    Sebastian
    SmugMug Support Hero
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