Newb question

inamo

Yippee! I have some sales on my website, super excited! I'm wondering though what messages, if any, they get confirming their order and the delivery time?

I want to make sure that they get all the information they need, but don't want to duplicate what's already been sent.

Thanks in advance!

JohnHero

Your customers will receive an order confirmation email, which tells them how long the order takes to process, the cost they just paid, the break down of the items ordered and the shipping method chosen. When the order ships, they get another email letting them know the order has shipped and if tracking is available, it will be provided to them.

If you need anything else, please let us know.

John
SmugMug Support Hero

inamo

Thanks for the speedy response, that's great.