Update "download all" zip file

tfboy

Hi, I'm still on legacy smugmug and often use the download all feature.
But one issue I've just come across: I've created the link, and after that, I uploaded some edited photos. The "Download all" link is now immediate and still contains the old versions.

How can I delete that and force Smugmug to create a new version of the zip file that contains the latest edits? I hope I don't have to wait for the 2-week expiry!

Edited to add that the gallery now shows the updated photos, the thumbnails are correct, so everything is bang up to date on the viewing side, it's just the downloadable version that's wrong.

Bea

Hi,

You can simply generate a new link using the Download All feature again You can also email us at http://help.smugmug.com/customer/portal/emails/new - if you send us a link to the gallery, we can regenerate, then send the updated link to you!

I hope this helps! If you would have any further questions, please let us know!

tfboy

Hi Bea,
Thanks for your quick reply. I tried the Download All feature, but that just gives me an instant download zip file from my browser. It doesn't trigger the creation process in the background and email me with the link once done.

I'll send you an email so you can regenerate, but I'd hope I wouldn't have to do this each time - the system should detect that photos have changed so any previously generated zip file is no longer valid and needs re-creating.

tfboy

Ahh, looks like it's picked it up now. I've just tried again and have been prompted to regenerate. Looks like there's a 15 minute delay for the system to catch up.
Should all be sorted, I'll just have to be more patient in the future!