Uploading problem?

Ric GrupeRic Grupe Registered Users Posts: 9,522 Major grins
edited December 27, 2005 in SmugMug Support
I just created a new gallery for my xmas pics:

http://rickay.smugmug.com/gallery/1071803

I uploaded a dozen photos...the uploader responded that they were received but the gallery shows no photos or processing thumbnails....????

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 27, 2005
    Ric Grupe wrote:
    I just created a new gallery for my xmas pics:

    http://rickay.smugmug.com/gallery/1071803

    I uploaded a dozen photos...the uploader responded that they were received but the gallery shows no photos or processing thumbnails....????

    I moved this to SmugMug support, Ric.

    What uploader were you using? What browser and platform? ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Ric GrupeRic Grupe Registered Users Posts: 9,522 Major grins
    edited December 27, 2005
    Andy wrote:
    I moved this to SmugMug support, Ric.

    What uploader were you using? What browser and platform? ear.gif

    IE, win xp
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 27, 2005
    Ric Grupe wrote:
    IE, win xp

    OK, we're getting somewhere, but I still need to know, which uploader ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Ric GrupeRic Grupe Registered Users Posts: 9,522 Major grins
    edited December 27, 2005
    Andy wrote:
    OK, we're getting somewhere, but I still need to know, which uploader ear.gif
    IE uploader.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 27, 2005
    Ric Grupe wrote:
    IE uploader.

    There are several that work with IE, Ric. I'm going to assume you mean the Windows Drag and Drop.

    * Try clearing your cookies and your IE Temp files.
    * Try temporarily disabling Anti virus. Be sure you're not running any Accelerator software - and have you recently installed any new firewall, hw, or sw?
    * I recommend you give the Universal Drag and Drop Uploader a try. Also, you might try a second browser, we love Firefox from Mozilla.

    More help/problem info here:
    http://www.smugmug.com/help/problems


    I'll be back later - have to go out for a bit. You can email help@smugmug.com for further help if you like. Please reference this thread if you do so, so that they don't start from scratch.

    Thanks!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Ric GrupeRic Grupe Registered Users Posts: 9,522 Major grins
    edited December 27, 2005
    Andy wrote:
    There are several that work with IE, Ric. I'm going to assume you mean the Windows Drag and Drop.

    * Try clearing your cookies and your IE Temp files.
    * Try temporarily disabling Anti virus. Be sure you're not running any Accelerator software - and have you recently installed any new firewall, hw, or sw?
    * I recommend you give the Universal Drag and Drop Uploader a try. Also, you might try a second browser, we love Firefox from Mozilla.

    More help/problem info here:
    http://www.smugmug.com/help/problems

    YES


    I'll be back later - have to go out for a bit. You can email help@smugmug.com for further help if you like. Please reference this thread if you do so, so that they don't start from scratch.

    Thanks!

    Well...I just reuploaded the same pics the same way and they are in the correct gallery as usual.
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