Chrome 37 Screen Scaling Weirdness

JtringJtring Registered Users Posts: 675 Major grins
edited October 15, 2014 in SmugMug Support
I just loaded my SmugMug site in Chrome tonight and discovered all the scaling seemed off. The main address bar was bigger than expected. My sidebar and all the SmugMug fonts were smaller. In the SmugMug gallery view, the big main images were smaller and there were lots of tiny thumbnails. Scaling the browser display using CTRL + helped, but things never quite were the same as before or the same as what I see in Firefox.

In poking around the web, I gather Google recently pushed a Chrome update that is doing this sort of thing to many sites, not just Smugmug's. It's not a SmugMug problem, but it can definitely impact a SmugMug site. You can see some of the calls for help here
https://productforums.google.com/forum/#!topic/chrome/17kfuau1ApM%5B1-25-true%5D or here
http://superuser.com/questions/803710/chrome-37-ui-got-larger-and-became-blurry-on-125-dpi
and there are probably many others.

It turns out this only is an issue on Windows and only if you have system-level screen scaling set to something other than 100%. You can check and change that setting at Control Panel > Appearance and Personalization > Display. If it says anything, I use 125%.

The fix, which might be of interest to others here and and maybe to the Heros if they haven't handled this one yet, is to add a flag to the shortcut that calls Chrome. If you right click a Chrome shortcut and select Properties, you should see something like this in the Target field:
"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"

You need to add some flags to the end of that target. Replace
... chrome.exe" with
... chrome.exe" /high-dpi-support=1 /force-device-scale-factor=1

Note the space after the second ". Then restart Chrome with that shortcut. The display scaling should be back to where it was before.

(And to users of other operating systems, please be kind to us poor Windows users.)
Jim Ringland . . . . . jtringl.smugmug.com

Comments

  • FlounderFlounder Registered Users Posts: 121 Major grins
    edited August 27, 2014
    Hi Jim,

    Thanks for bringing this up. I am sure that for all of you Windows users, it will be most helpful. There will be no operating system bashing going on, well none by me anyhow :)

    I am going to make sure the rest of the heroes see this, just so we're all aware of this problem.

    Cheers,
    Nick
    SmugMug Support Hero
  • JtringJtring Registered Users Posts: 675 Major grins
    edited September 2, 2014
    Sometime over the weekend Google pushed another update that appears to have fixed all this. At least for me, Chrome is now behaving.
    Jim Ringland . . . . . jtringl.smugmug.com
  • JtringJtring Registered Users Posts: 675 Major grins
    edited October 8, 2014
    The latest update, Chrome 38.0.2125.101 m, reintroduced the scaling weirdness. If the relative sizes of fonts, images, and the like don't look quite right -- as is the case for my SmugMug site again on Chrome -- send Mr. Google some feedback.
    Jim Ringland . . . . . jtringl.smugmug.com
  • JtringJtring Registered Users Posts: 675 Major grins
    edited October 15, 2014
    Yesterday's update to Chrome 38.0.2125.104 m put the old fix back in place. Chrome is now behaving again.
    Jim Ringland . . . . . jtringl.smugmug.com
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