Organize = blank?

divamumdivamum Registered Users Posts: 9,021 Major grins
edited September 23, 2014 in Bug Reporting
I'm digging back through posts to see if I can find anything about this, but in the meantime....

FOr the last week or so, every time I return to my smug site and hit "organize" to go in and upload/manage galleries etc.... it's an empty page. No galleries. Nothing. Is this a known glitch? Firefox AND Chrome - it's not browser-specific. The only way I can "recover" the organize page is to close the browser and start from scratch.

Anybody?
facebook | photo site |

Comments

  • Seth SSeth S Registered Users Posts: 47 Big grins
    edited September 23, 2014
    I checked your account from a couple of different browsers (Firefox and Chrome as well) and in both cases the Site Organizer is working for me as normal. If you haven't tried this already please clear your browser's cache and cookies. Then shut the browser down completely. Bring it back up, login and click on the Organize button. If you continue to to experience the same trouble please reach out to us directly at the help desk: http://help.smugmug.com/customer/portal/emails/new

    Seth, SmugMug Support Hero
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