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Video's don't show. Thumb is in gallery but no playing

akushnirakushnir Registered Users Posts: 30 Big grins
edited October 6, 2014 in Bug Reporting
My video's don't show up. They always did before.
http://akushnir.smugmug.com/8mm/CREATIVE/i-TG3FX4p/A
http://akushnir.smugmug.com/Family/COOPER-FAMILY-MOVIES/i-823zsZD/A
These are just a few examples.
none of them show.
What's going on?
Alan

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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited October 6, 2014
    Both of them download and play in Windows Media Player.
    Just not on your site.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited October 6, 2014
    I have the problem here.
    http://www.photosbyat.com/MyKeywords/Bird-Videos/n-gF9bt/i-pHcShfm/A

    Looks like a Smugmug problem.

    They don't play in Smugmug style gallery or lightbox.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited October 6, 2014
    They are not playing in Chrome or Firefox.
    Cleared cookies and cache in Chrome, no-go.

    They are not playing in IE either.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    JohnHeroJohnHero Registered Users Posts: 110 Major grins
    edited October 6, 2014
    It looks like we are experiencing some issues with video playback. Thank you for your patience while we look into this.
    John
    SmugMug Support Hero
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited October 6, 2014
    Seems to be working now, thanks.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    JohnHeroJohnHero Registered Users Posts: 110 Major grins
    edited October 6, 2014
    Yes, this should now be fixed and working again. You are very welcome :D
    John
    SmugMug Support Hero
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