Pricelist/ Size availability issue

Boomerzworld.com

I have set a pricelist and sizes that I want available in that pricelist. However when a customer tries to order a picture, all of the sizes that I have chosen are not available. Am I doing something wrong? How can I fix this?

Thank you in advance
Jeff

denisegoldberg

Do the photos meet the minimum size requirements for the sizes that are missing?

See the Minimum Requirements section on this page - http://help.smugmug.com/customer/portal/articles/93359-are-there-resolution-requirements-for-printing-through-smugmug-.

--- Denise

leftquark

Boomerzworld.com wrote: »

I have set a pricelist and sizes that I want available in that pricelist. However when a customer tries to order a picture, all of the sizes that I have chosen are not available. Am I doing something wrong? How can I fix this?

Thank you in advance
Jeff

Hi Jeff,
Thanks for contacting us. Would you please let me know which gallery you are having trouble with so I can dig deeper into the issue for you?

Have you made sure to apply the price list to this gallery?

Keep in mind that when you visit your site, all print sizes are available, regardless of which pricelist you picked. However, when your customers visit the gallery, they'll only see the products selected by the pricelist.