Customer Download

ivegotyourpicture.com

Hi - I have a customer that ordered a download several weeks ago, when she also ordered prints. She didn't do the download at the time. How/Where can she go back now and get the download? Thanks.

TheMaxx

Hello! The customer can visit their online order page and save the digital download. A link to the customer's order page can be found in the order confirmation email.

Still having trouble? Please send an email to help@smugmug.com and include the order number. We will be happy to help!