possible bug with content blocks

TammyGPhotoTammyGPhoto Registered Users Posts: 153 Major grins
edited November 10, 2014 in Bug Reporting
I tried to email support but it got bounced back for some reason..

As I was working on my site tonight I noticed an issue.
Details below.
http://www.tammygphotography.com
I was trying to update the settings (wrench icon) on a text content block but the pop up box would only show the Cancel and Done buttons.I tried it on a different type of block and it did the same thing. I was able to open the Dimensions box ok though.
Page it happened on:http://www.tammygphotography.com/Pages/About
I tried it on Firefox Version 33.0.3 and Google Chrome Version 38.0.2125.111 m

Not sure if it is my system or not. It is entirely possible.

Thanks!
My Site

Comments

  • Hero AmandaHero Amanda Registered Users Posts: 64 Big grins
    edited November 9, 2014
    Hi Tammy,

    We usually see this when HTML or other code has been used in the Text content block instead of an HTML content block. If this is the case, you'll need to delete the Text block and add all of the text and HTML to an HTML content block instead.

    If this doesn't work, please try sending us another email to help@smugmug.com. We'll be happy to take a closer look at your site :)
    All The Best,
    Amanda
    SmugMug Support Hero
  • TammyGPhotoTammyGPhoto Registered Users Posts: 153 Major grins
    edited November 10, 2014
    interesting...i have had HTML in this block for some time and never had an issue until now..i will try your suggestion...thx!
    Hero Amanda wrote: »
    Hi Tammy,

    We usually see this when HTML or other code has been used in the Text content block instead of an HTML content block. If this is the case, you'll need to delete the Text block and add all of the text and HTML to an HTML content block instead.

    If this doesn't work, please try sending us another email to help@smugmug.com. We'll be happy to take a closer look at your site :)
    My Site
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