Pricelists don't match customer options

Cheeseburger

Hello -

Even though my pricelist has downloads, Canvas, ThinWraps, Household, Stuff you wear, and two kinds of cards, only photos, my photo packages, and Create a card are choices when the "Buy Photos" then a second button called "This Photo" are clicked. Wonder how many potential customers didn't realize they have to click so deep to see these other options. This is counter-intuitive. Most people don't think of a mug when they see the word Photo. It is also inconsisent. On one hand, Create a Card is differentiated from "This Photo" in the dropdown, but the other options are mysteriously hidden in another dropdown under "This Photo.


Is there some setting where I can make these purchase options obvious? Like make the Wall Art, Paper Prints, Keepsakes, and Digital Downlaods all be part of the initial dropdown that appears when you click the "Buy Photos" button? Making them one click away instead of three would be much better for sales.

If this isn't possible, is there some sort of workaround to use to compensated for this inconsistent interface? A way I can change the wording of "This Photo" to something like "Prints and Merchandise" or "Click for More Options"? Or a place where I can change the words on the buy button to something like "Buy Prints and Merchandise".

denisegoldberg

I'd love to see the multi-photo buy steps match the (new) experience when buy is clicked on a single photo. Are there plans to upgrade the buying experience so the same UI is presented regardless of where the buyer clicked the buy button?

--- Denise

Wendee

Hi Cheeseburger,

There isn't a setting or coding (that I know of!) to change the cart so that all product options are shown initially when the Buy button is clicked. The option to create a card is included in the Buy menu by itself because it's a separate process, not just adding cards to the cart but making them as well. If it's not a package, and the buyer doesn't want to create a card, they should hopefully understand that all other products and options would be included under Buy > This Photo. Then they can choose how they want that photo printed, what size, what product, etc.

There are options for changing the text of the Buy button, but I'm not seeing one for changing the items within the menu under Buy.
http://www.aaronmphotography.com/Customizations/Gallery/Buttons/Add-to-Cart-Button
http://www.smugocity.com/CSS/Text-Replace/Custom-Add-To-Cart-Text/

Denise, I can't share any specifics about what's on deck but the continuity is important to us as well. We'll do the best we can.

If you need anything else, please let us know.


Wendee
SmugMug Support Hero
http://help.smugmug.com/

leftquark

Cheeseburger wrote: »

is there some sort of workaround to use to compensated for this inconsistent interface? A way I can change the wording of "This Photo" to something like "Prints and Merchandise" or "Click for More Options"? Or a place where I can change the words on the buy button to something like "Buy Prints and Merchandise".

You can customize the text of the "Buy" button by using the code here:
http://www.aaronmphotography.com/Customizations/Gallery/Buttons/Add-to-Cart-Button

Unfortunately there's no way to change the text of the link.

I can also offer some code to hide the other links (like buying multiple photos or purchasing cards).

Cheeseburger

Thanks to you both for the link to the instructions. It worked great for the first Buy Button. Is there a different css class that will make the change to the second one?

I guess the usability issue is then a feature request. I really don't think it is intuitive for a visitor to get to "Stuff you Wear", "Household Items", etc.