Event Favourites

marcogolfomarcogolfo Registered Users Posts: 56 Big grins
edited December 6, 2014 in SmugMug Support
Hi I'm getting reports from my clients using a mobile device that the favourites (heart icon) isn't showing up in events so they can't pick their favourites. Any ideas? www.markbattistaphotography.co.uk
Thanks

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 5, 2014
    I'm not aware of any issues with the feature for small screen devices. Can you check with your clients reporting an issue what link they are using to access the event? To be able to set favorites, they would need to use their personal event link and their browser would need to be set to accept cookies.
    If any of your clients still has an issue, it might be best if they or you could contact us directly on the HelpDesk with their personal event link and details what device / browser they're using.
    Sebastian
    SmugMug Support Hero
  • marcogolfomarcogolfo Registered Users Posts: 56 Big grins
    edited December 6, 2014
    Hi thanks for your reply. It's working on their laptop so thats prob solved for now.
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