New buy prints feature AWESOME, but no digital downloads?

LostnomoreLostnomore Registered Users Posts: 8 Beginner grinner
edited February 10, 2015 in Bug Reporting
I'm not sure whether this is a bug or me just not setting up a feature properly. Anyhow, I absolutely LOVE the new layout for buying a print or download. However, when I click Buy on one of my photos, all I see are the following options: Wall Art, Paper Prints, Keepsakes. In this article, I also see the Digital Downloads option listed, but I don't see this for any of my photos even though I know that I set up pricing for digital downloads in my print pricing list as well. Help!!

Comments

  • TeachTeach Registered Users Posts: 321 Major grins
    edited December 6, 2014
    Can we have a link to your site or to a specific gallery so we can check to make sure everything is set up correctly?
    Heather
    SmugMug Support Hero
  • LostnomoreLostnomore Registered Users Posts: 8 Beginner grinner
    edited December 6, 2014
    Sure, here it is.
  • pilotdavepilotdave Registered Users Posts: 785 Major grins
    edited December 6, 2014
    Lostnomore wrote: »
    Sure, here it is.

    Log out and try again. You can't buy digital downloads when logged into your own site.

    Dave
  • TeachTeach Registered Users Posts: 321 Major grins
    edited December 6, 2014
    Pilotdave is correct. The downloads can not be bought unless you view your site logged out as a visitor.
    Heather
    SmugMug Support Hero
  • LostnomoreLostnomore Registered Users Posts: 8 Beginner grinner
    edited December 6, 2014
    Perfect, thanks for the help! I'm glad it wasn't a technical issue but just a personal ignorance one.
  • GerryDavidGerryDavid Registered Users Posts: 439 Major grins
    edited February 10, 2015
    Are you still able to sell digital downloads? I dont see downloads as an option in the pricing window.

    nm, I see that option now, I swear it wasnt there before. :D
  • LostnomoreLostnomore Registered Users Posts: 8 Beginner grinner
    edited February 10, 2015
    If you're referring to my site, no, there is no longer an option to buy digital downloads. I've decided to now have customers e-mail me regarding them.
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