quirky website issue

nikonaholicnikonaholic Registered Users Posts: 8 Beginner grinner
edited January 28, 2015 in SmugMug Support
I swapped out an image on my portfolio page (several times actually), and now no photo shows at all even though i can see it in the gallery where it is supposed to be. Occssionally it will show one of the previous images I tried out (even though I deleted those and they are no longer in the gallery). When I log out, or have a friend check my page, the image for the "wedding" slot in portfolio doesn't exist. :( I've tried everything I can think of several times over with no success.

My website is www.kdaltonphotography.com If you "enter site" and click on "galleries", the issue is under "portfolio". For wedding, there is no image. I can click on the gallery only by clicking on the word "wedding".

I appreciate any kind soul wiling to help me.

Comments

  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited January 27, 2015
    In your album description check and make sure the AlbumID and AlbumKey are correct. See red.
    Also external/embeddable links are turned on for this source gallery.
    ...
    <div id="splashcontainer">
       <div id="splashcell">
          <a href="http://www.kdaltonphotography.com/Portfolio/Maternity-and-Childbirth/i-NwGvG6S">
            <img class="fade" border="0" alt="image" src="http://www.kdaltonphotography.com/photos
               /random.mg?AlbumID=30636718&AlbumKey=rNPqTz&Size=S"></img>
          </a>
       </div>
       <div id="splashcell">
          <a href="http://www.kdaltonphotography.com/Portfolio/[COLOR="Red"]Children-and-Babies[/COLOR]/i-mXp7Dm6">
            <img class="fade" border="0" alt="image" src="http://www.kdaltonphotography.com/photos
              /random.mg?[COLOR=Red]AlbumID=30636769&AlbumKey=7dKDJx[/COLOR]&Size=S"></img>
          </a>
       </div>
    ...
    
    Edit: Also Weddings/link text does not agree with the link "Children-and-Babies".
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • nikonaholicnikonaholic Registered Users Posts: 8 Beginner grinner
    edited January 27, 2015
    where do I find the correct album ID? I've always just dropped and dragged photos using the organizer
  • nikonaholicnikonaholic Registered Users Posts: 8 Beginner grinner
    edited January 27, 2015
    Thanks for helping, Allen! yes, you are right. It was originally "children and babies" then I replaced it with "weddings". Currently it links to the correct wedding slideshow probably because I just renamed that in organizer. I went to replace all that html earlier and when I replaced children and babies with weddings, then i had page not found. as you can see, I'm completely clueless.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited January 27, 2015
    If you look in the page source about 32 lines down you'll see these lines. The red is the AlbumID and
    AlbumKey to use in the random photo link.

    These lines are from the Children-and-Babies slideshow gallery.
    <link rel="alternate" type="application/rss+xml" title="kdalton > Weddings Gallery RSS Feed"
    href="/hack/feed.mg?Type=gallery&Data=30305789_RDkBrP&format=rss200">
    <link rel="alternate" type="application/atom+xml" title="kdalton > Weddings Gallery Atom Feed"
    href="/hack/feed.mg?Type=gallery&Data=30305789_RDkBrP&format=atom10">

    This is in the gallery description of the Portfolio page.
    Using the AlbumID and AlbumKey above. Scroll to the right
       <div id="splashcell">
          <a href="http://www.kdaltonphotography.com/Portfolio/Children-and-Babies">
            <img class="fade" border="0" alt="image" src="http://www.kdaltonphotography.com/photos/random.mg?AlbumID=[COLOR=Red]30305789[/COLOR]&AlbumKey=[COLOR=Red]RDkBrP[/COLOR]&Size=S"></img>
          </a>
       </div>
    
    These look like appropriate wedding photos but confused why in /Portfolio/Children-and-Babies gallery?
    Edit2: Now see your reply above.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • nikonaholicnikonaholic Registered Users Posts: 8 Beginner grinner
    edited January 27, 2015
    Again, thank you for helping me. I'm in over my head. I just don't get it. I replaced the album id and album key, but only get an odd box now like there should be a photo there, but I can't see it on my system. When you say look in the page source about 32 lines down, what exactly is the page source? I'm going to the image I want to use and only see a link for that image. Trying to figure out what page source means.
  • nikonaholicnikonaholic Registered Users Posts: 8 Beginner grinner
    edited January 27, 2015
    I made the changes, but it seems the album id and album key were for a slideshow as the images keep changing. I need to put one image in. I'm beginning to understand things :) Thank you so much! I still can't seem to find the album id/key for a single image though.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited January 28, 2015
    I made the changes, but it seems the album id and album key were for a slideshow as the images keep changing. I need to put one image in. I'm beginning to understand things :) Thank you so much! I still can't seem to find the album id/key for a single image though.
    If you want a static image try this. I picked one from the gallery.
       <div id="splashcell">
          <a href="http://www.kdaltonphotography.com/Portfolio/Children-and-Babies">
            <img class="fade" border="0" alt="image" src="/photos/i-QzXkLRk/0/S/i-QzXkLRk-S.jpg"></img>
          </a>
       </div>
    
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • AceCo55AceCo55 Registered Users Posts: 950 Major grins
    edited January 28, 2015
    I would suggest you contact the Help Desk.
    Things should not be that complicated in the situation you have described.
    Let them help you fix and get the correct links in place.
    My opinion does not necessarily make it true. What you do with my opinion is entirely up to you.
    www.acecootephotography.com
  • PhyxiusPhyxius Registered Users Posts: 1,396 Major grins
    edited January 28, 2015
    Hi,

    This appears to be working correctly, now.

    i-Whmhrb3-L.jpg

    This is actually a customization question as the settings in question are not from SmugMug but from advanced HTML and CSS customization.

    The Children-and-Babies custom url versus the Weddings gallery name can be fixed via the gallery settings. If in the gallery click Customize > Gallery Settings. If in the Organizer select the gallery then click SETTINGS. Update the Custom URL and click SAVE.

    i-zkx4MvZ-L.jpg

    Be sure to update any links with the correct custom URL.
    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
  • nikonaholicnikonaholic Registered Users Posts: 8 Beginner grinner
    edited January 28, 2015
    Thank you all! I did contact smugmug as well. I would think i could just change photos in organizer and not have to mess with code. when i view the page, the image still seems to be set to a slideshow rather than a single photo. I'd prefer a single photo, especially when the slideshow has horizontal images in it as well and they don't fit the box. My other concern is if this is this difficult for me, how will I ever swap out the other images when i want to update them. I'm waiting to hear back from smug. The've been very helpful, as always. Sometimes when I email them for help, then refer me to dgrin. i'm never sure what they help with and what they want me to find my own help with.
  • PhyxiusPhyxius Registered Users Posts: 1,396 Major grins
    edited January 28, 2015
    Hi Kim,

    It looks like Bobby is helping you via email. :)

    The changing image was appearing due to your HTML here:

    i-CbczGZ3.jpg

    It sounds like Bobby will update that for you, if you can send him a link to the image you would like to use instead. So, I'll consider this resolved. :)

    If you have any questions please don't hesitate to ask, we are always happy to help.
    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
  • nikonaholicnikonaholic Registered Users Posts: 8 Beginner grinner
    edited January 28, 2015
    which is why I continue to stick with Smugmug year after year :) You all are always happy to help! I'm hoping Bobby also gives instructions so I know how to do this myself. Thank you again!!!
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited January 28, 2015
    If you are looking for a wedding photo go to the Weddings gallery and temporary change the gallery
    style to Smugmug style from slideshow style. Then click "share" and "get a link".
    Click "copy" on the small size. Change the gallery back to slideshow style.

    On the Portfolio page click the wrench on the html content box and paste the link in this.
    ...
       <div id="splashcell">
           <a href="http://www.kdaltonphotography.com/Portfolio/Weddings">
             <img class="fade" border="0" alt="image" src="[COLOR=Red]new photo link here[/COLOR]" />
           </a>
        </div>
    ...
    
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited January 28, 2015
    BTW <img ....> tags do not get a separate closure tag </img> in HTML.

    At the end of the tag add a / like in this.
    <img class="fade" border="0" alt="image" src="new photo link here" />
    Al - Just a volunteer here having fun
    My Website index | My Blog
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