Pages will not load

mrjoe

My pages will not load, it states page is hot found. I can load them up and go through them fine while signed in. I can also see them on my phone. I can go to another computer IE nor Chrome will load my pages. ( Seniors-Football-Weddings-Dance) It just stopped working...

zacHer0

These pages are set to Private, so you can only see them while logged in. Change the privacy level to Unlisted or Public for them to be viewable to logged out viewers.

http://help.smugmug.com/customer/portal/articles/1229910-new-smugmug-what-are-the-gallery-level-privacy-settings-

Galleries/Pages/Folders accessible by Only Me are completely private. They can ONLY be seen, found, and browsed by the logged-in owner of the site. We don't recommend you use this setting if you plan to share the gallery with anyone.

mrjoe

zacHer0 wrote: »

These pages are set to Private, so you can only see them while logged in. Change the privacy level to Unlisted or Public for them to be viewable to logged out viewers.

http://help.smugmug.com/customer/portal/articles/1229910-new-smugmug-what-are-the-gallery-level-privacy-settings-

I have checked my setting and they are all set to public

zacHer0

mrjoe wrote: »

I have checked my setting and they are all set to public

Now they are, yes. You have since changed the settings back to public. The pages are working fine for me logged out now. Give it a try, and refresh/restart your browser if you are still having problems.

mrjoe

zacHer0 wrote: »

Now they are, yes. You have since changed the settings back to public. The pages are working fine for me logged out now. Give it a try, and refresh/restart your browser if you are still having problems.

Thanks Zac Yes I did change them back to public, however that was not my problem. If you go back and click on weddings from the home page, and while you are o the wedding page click on the wedding tab and it takes you to a blue page with nothing there but the header ad navbar no folders. Before I had all my wedding folders showing. This is the same for Seniors, Football, Portraits ad Dance.

mrjoe

mrjoe wrote: »

Thanks Zac Yes I did change them back to public, however that was not my problem. If you go back and click on weddings from the home page, and while you are o the wedding page click on the wedding tab and it takes you to a blue page with nothing there but the header ad navbar no folders. Before I had all my wedding folders showing. This is the same for Seniors, Football, Portraits ad Dance.

I found the Problem thanks Zac..

zacHer0

Hi Joe,

It's working fine for me, I see no problems while logged out. I go to Weddings, then click on the Weddings button in the nav bar and I am taken to a page of wedding galleries. If you are still having problems can you please email the help desk so we can give you more personalized help? Thanks!

http://help.smugmug.com/customer/portal/emails/new

Edit: Glad to hear you have it working properly now.