free trial ended - top pro option not available

GerryDavidGerryDavid Registered Users Posts: 439 Major grins
edited February 24, 2015 in SmugMug Support
Hey, I was just trying to renew my account to the 4th option now that my free trial is over, im not sure what its called because the page is missing parts of that column including the "select" option. Any help? Ive tried clearing cookies and forcing a refresh.

Comments

  • GerryDavidGerryDavid Registered Users Posts: 439 Major grins
    edited February 23, 2015
    update, problem started in firefox, I just tried IE and same thing.

    It shows the first 3 columns, basic, power, pro, then the 4th column has the checkmarks below but not an option to select it.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 24, 2015
    Gerry, Sorry for the trouble with that. Email us on the help desk with your account details and we can get you sorted out.
    SmugMug Support Hero
    http://help.smugmug.com
  • GerryDavidGerryDavid Registered Users Posts: 439 Major grins
    edited February 24, 2015
    For some reason the website gave me another 14 day free trial, so I just went with that for now so the page is still active. :) I guess Ill take care of this next week when I have a bit more time. :D
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