slide show full screen in internet explorer

CarSalesmanCarSalesman Registered Users Posts: 29 Big grins
edited March 14, 2015 in SmugMug Customization
On my slide show www.donferrario.com/yellowstone/best, if I view in Chrome the double-headed arrow for full screen display works. If I view in Internet Explorer the double headed arrow appears but does nothing. Is this a known issue? Easy to say "use chrome" but most of my viewers don't know what a browser is so they use the Windows default IE.

Comments

  • FergusonFerguson Registered Users Posts: 1,345 Major grins
    edited March 13, 2015
    As another data point....

    Interesting. I never even noticed the double arrow, but I see the same behavior on my home page as you do on yours.

    I didn't try to see how SM invokes it, I know IE didn't support the full screen API until IE 11, but I'm IE11 so it is not (just) that.

    Firefox works as expected as does chrome.
  • denisegoldbergdenisegoldberg Administrators Posts: 14,373 moderator
    edited March 13, 2015
    Ferguson wrote: »
    I didn't try to see how SM invokes it, I know IE didn't support the full screen API until IE 11, but I'm IE11 so it is not (just) that.
    I'm seeing the same thing.

    Smug has never supported a full screen slideshow on IE. I think there were problems in previous versions but I can't imagine that IE11 has the same problems. I'd love to see this behavior changed so IE matches the other browsers.

    I just checked - I have the slideshow button in all of my galleries. If I click it in Chrome or Firefox the slideshow is full screen. If I click it in IE the slideshow is the size of the browser window.

    --- Denise
  • CarSalesmanCarSalesman Registered Users Posts: 29 Big grins
    edited March 13, 2015
    I can understand that Smugmug can't make the browser go full screen (no menus, etc), but I don't understand why the double-arrow button does not at least cause the image to fill the available space. That functionality works fine in the Smugmug galleries by clicking on the picture, it triggers a slide show that fills the browser. The user can then push F11 to go full frame if desired. Why doesn't the actual slide show bot do the same thing as a gallery in slide show mode? I don't see a way for a slide show to fill the browser in IE.
  • tomnovytomnovy Registered Users Posts: 1,102 SmugMug Employee
    edited March 14, 2015
    Hi Everyone,

    Let me report this to our engineers for further investigation. Thank you very much for bringing this up.
    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://customsmug.com/
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