Deleting Old Watermarks - Power User

KeithH

I have been a SmugMug user for ten years and used to have a higher-level account in which I could use my own customized watermarks, but with the new SmugMug and as a power user, I can't have any watermarks - which is fine - but am I stuck with some of those old watermarks I used to use? They still grace many of my older images but I would rather have none than some of the older ones which are just too large. I tried deleting the watermark image but that didn't do anything. Is my only other option to delete the gallery images and upload them again? Thanks.





http://hazweb.smugmug.com/

Allen

I would think if you regenerated the display sizes the WM might disappear. Try rotating the photos left
then back right. At least try one photo.

denisegoldberg

I believe the support heros can do this for you if Allen's method doesn't work.

--- Denise

KeithH

Rotating them does seem to work. It's a little cumbersome and time consuming but it works. Thanks.

owilliams

Hiya Keith,

If you are still working on this, the support heroes can help. We'll be happy to temporarily upgrade your account so that you can go in and remove your watermarks in bulk. Then when you are done we'll change you back to the Power level account. Just shoot a quick email to help@smugmug.com and we'll get things sorted out for you.

-Oliver
SmugMug Support Hero

Allen

Watermark removal can only be done gallery by gallery. Removing by "bulk" still has to be done for every gallery.
The WM tool is only one step for each gallery though. Rotating photo requires two steps, L then R. Is there any
other bulk tool that needs only one step to regenerate display photos?

lkbart

I noticed that when I was updating my watermark, if I deleted the photo that I used to make the watermark, the named watermark disappeared, although I could not add a new watermark with the same name. I don't know if this is a quirk or what, & I also wonder if the watermark is deleted, will the galleries that show the watermark still show it? Just a thought that might help with the bulk situation.

Teach

lkbart,

If you deleted the image file that was being used for the watermark but never deleted the watermark created in the account settings then the system still thinks there is a watermark on your site with that name. You need to delete the watermark in your account settings before creating a new one with that name.

lkbart

Well, once I deleted the image, the watermark did not show up in my account settings, so there was nothing to delete. That's why I tried re-using the name. Although I can use the same name now, so I'm guessing there is just a time lag between when I deleted the image and when I tried to re-use the watermark name.

Regardless, my post was meant to suggest that there might be a possibility that if you delete the watermark from account settings, that it might just go away from your galleries - I don't know & haven't tested it.

denisegoldberg

lkbart wrote: »

Regardless, my post was meant to suggest that there might be a possibility that if you delete the watermark from account settings, that it might just go away from your galleries - I don't know & haven't tested it.

deleting the watermark from account settings does not remove the watermark from photos that use that watermark. You would need to go into organizer, select the photos, and remove the watermark. (Or use the method that Allen suggested.)

--- Denise

Teach

I apologize for the confusion. What I meant to say was that the watermark in the account settings needs to be deleted first and then delete the watermark file. Your best bet for removing watermarks is to remove them before downgrading your account. The Support Heroes are always willing to help users do a temporary upgrade to an account so that the account owner can remove the watermarks before we downgrade your account again.