App Crashes

anitakcanitakc Registered Users Posts: 5 Beginner grinner
edited March 31, 2016 in SmugMug Support
I recently updated to iOS 8.2; the app crashes immediately upon opening. I checked for updates, there aren't any. Any thoughts? I'm going to Paris in a couple of weeks and I rely on being able to upload my phone photos daily to smugmug, then deleting them to save room. I have turned the phone off and back on, and also synced with iTunes.

Thanks, Anita

Comments

  • tomnovytomnovy Registered Users Posts: 1,102 SmugMug Employee
    edited April 8, 2015
    anitakc wrote: »
    I recently updated to iOS 8.2; the app crashes immediately upon opening. I checked for updates, there aren't any. Any thoughts? I'm going to Paris in a couple of weeks and I rely on being able to upload my phone photos daily to smugmug, then deleting them to save room. I have turned the phone off and back on, and also synced with iTunes.

    Thanks, Anita

    Hi Anita,

    Have you tried reinstalling the app? Which app are you using Camera Awesome or the SmugMug browsing app?
    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://customsmug.com/
  • sockeyesockeye Registered Users Posts: 3 Beginner grinner
    edited March 31, 2016
    iOS 9.2 / iOS 9.3
    I'm having a crash too. When ever I try to view a "full size" photo. Used to work, then stopped. I forget the last time I tried, could have been before 9.2 tho.
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