everything is broken.

com3com3 Registered Users Posts: 423 Major grins
edited April 21, 2015 in SmugMug Support
nothing is loading for me... purged cache, cookies, everything. CTRL+F5 does nothing.. attached are screenshots of all i can see. nothing even attempts to load beyong these screen shots.

thoughts?

Comments

  • com3com3 Registered Users Posts: 423 Major grins
    edited April 20, 2015
    here's another screener...if i click on a gallery...just hangs here
  • AceCo55AceCo55 Registered Users Posts: 950 Major grins
    edited April 20, 2015
    I'd suggest you contact the help desk: http://help.smugmug.com/
    They will work with you.
    My opinion does not necessarily make it true. What you do with my opinion is entirely up to you.
    www.acecootephotography.com
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 20, 2015
    Do contact us via the help desk and we will help get things sorted out. I just checked your site and everything appears normal at this time. One thing to try is a different browser to see if you get the same. Google Chrome is good to test with. That can help us determine where the problem is at.
    SmugMug Support Hero
    http://help.smugmug.com
  • com3com3 Registered Users Posts: 423 Major grins
    edited April 20, 2015
    tested on another browser and computer...all seemed well. uninstalled chrome, reinstalled, works again.

    just a local issue. this thread can be deleted. sorry to waste your time.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 21, 2015
    I am glad that you got it working. Helping someone out with a problem is never a waste of time. We want the site to work for you.
    SmugMug Support Hero
    http://help.smugmug.com
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