Can't upload photos

rmcd

Hi guys,

I'm unable to upload photos to a new gallery. When I drop the photos onto the web page, the uploader seems to go through them (it lists every photo with the little green bar underneath), then I get an error message indicating that I am not logged in: "We're sorry, but you don't appear to be logged in to that account. Please login and try again.".

I get this even if I log out and log back in. I've seen this in the past, and logging out and back in worked, but that isn't working out for me this time.

Any suggestions?

Thanks,

Richard

rmcd

Hello? Can anyone give me a hand with this please? I have an event that I need to upload asap...

jemostrom

I would contact support

rmcd

Thanks, Jan. I thought that's what I was doing, but obviously not. I just tried another browser and it appears to be working. I had been trying with Chrome, now it's working in IE.

jemostrom

I would send an email to support to contact them. It didn't work on Safari.