Getting Paid

kristen

I followed the directions but I am not allowed to request my money this month for some reason?!?!

You can also find it in your Account Settings > Business > Getting Paid > Payment Schedule.

Seth S

Hi Kristen. That's strange. I checked your site and see you have received payment for unpaid profits in the past as we have the necessary tax and payment information on file for you. Can you please log out of your site, refresh your browser, and login again? Then please follow the steps you mentioned and try requesting payment for your unpaid profits. If you continue to experience any trouble please shoot us an email to help@smugmug.com and let us know exactly what happens when you make the request. Seth, SmugMug Support Hero