concert passwords

emmamax107

I went to a concert with a VIP pass to get pictures with the artist and was given a small slip of paper with the instructions to get the photos. Needless to say, the paper got lost. I don't know how to get through the smug mug password protection in order to view and purchase the photos. Please help.

AceCo55

Are you talking about YOUR smugmug site ... or some-one else's where you have lost the password.

If it is your Smugmug site and you have lost the password, you have to reset it. You are not able to "see" what the current password is.

If it is someone else's Smugmug site, you will need to contact the owner and ask them to send you the password.

As far as I know, there are no other alternatives

emmamax107

I am not talking about my private password. I don't know who's site it is - we got pictures taken and were told later they were on smugmug and we needed a password. I am not getting any responses from the concert people, so I thought I'd ask smugmug.

denisegoldberg

emmamax107 wrote: »

I am not talking about my private password. I don't know who's site it is - we got pictures taken and were told later they were on smugmug and we needed a password. I am not getting any responses from the concert people, so I thought I'd ask smugmug.

The passwords are not viewable. You will need to get it from the folks who gave it to you in the first place.

--- Denise