Won't upload more than 1 file at a time.

DougJustDoug

Hi. New to dgrin. I've been using Smugmug for a few years and have uploaded many thousands of images with no big problems. Now, it suddenly refuses to upload multiple images to an existing gallery. I'm trying to upload about 1,150 images from my Canon G-11 thru a USB cable. I first tried this on my aging iMac at home using Chrome. When that didn't work, I figured it was an issue with the iMac and then tried my Win7 machine at work using both Chrome and Firefox. I can navigate to the images on the computers, but selecting multiple images and using Drag 'n' Drop into Smugmug doesn't work: no error or other messages, it just does nothing. Using "Select" has same non-effect. Both will work if I only select one image. Any ideas would be greatly appreciated. Thanks!

denisegoldberg

DougJustDoug wrote: »

...it suddenly refuses to upload multiple images to an existing gallery...

If you're still having this problem I would suggest contacting the SmugMug help desk - http://help.smugmug.com/customer/portal/emails/new.

--- Denise

DougJustDoug

Thanks. I was able to work-around the issue by uploading first to iPhoto, then using the MacDaddy app to upload to SM from iPhoto. Original issue remains, so maybe I'll contact the help desk.