Deleting photos from my website

nightjar1

Hi, I hope somebody can help me! I'm trying to delete some pics from one of my galleries buy they don't delete, they just stay there! Also I tried to upload some new pics and although it went through the process, they didn't upload! never had this before. I'm using a mac.
Any help would be greatly appreciated.

Thanks, Lee.

Manta

I was having the same problem. I e-mailed support and they pointed to the current status that uploading is down. So basically just waiting it out.

[HTML]Hello

Thanks for contacting SmugMug Support.

Our engineers are working on some issues which are affecting image processing. It should be resolved soon, and can be monitored here:
http://status.smugmug.com/

Sorry for any issues!
[/HTML]

AceCo55

Not sure about the delete, but Smugmug has a problem with uploads.
See Smugmug status here: http://status.smugmug.com/


Update - We are continuing to repair and work around the issue that is causing upload problems.
Aug 22, 04:05 PDT
Identified - We've identified the problem and have turned off uploading as we continue to work to repair it.
Aug 22, 00:20 PDT
Investigating - We’re seeing some issues with photo and video uploads. We’ll take a closer look and will update you when we have a fix.
Aug 21, 23:04 PDT

nightjar1

Manta wrote: »

I was having the same problem. I e-mailed support and they pointed to the current status that uploading is down. So basically just waiting it out.

[HTML]Hello

Thanks for contacting SmugMug Support.

Our engineers are working on some issues which are affecting image processing. It should be resolved soon, and can be monitored here:
http://status.smugmug.com/

Sorry for any issues!
[/HTML]

Thannkyou, I'll just wait!

Allen

I just checked the status and everything's back to normal. Probably a huge backlog in processing now.
Rotated a photo and it's taking forever.